Remote Financial Crime Escalations Officer

Summary

Join Target Group as a Financial Crime Escalations Officer and contribute to delivering robust financial crime systems and controls across all products. This is a Fixed Term Contract until February 2025, based on a hybrid approach in Newport or Cardiff offices with remote working options.

Requirements

• Can make risk-based decisions, drawing on experience and knowledge of regulations and internal policy and risk appetite
• Has strong team building skills
• Has strong inter-personal communications skills
• Is process oriented and pays great attention to fine details, ensuring all decisions are clearly documented and tracked in line with internal policy and records management requirements
• Plans and organises workload well to ensure delivery to stringent timeframes
• Has excellent verbal and written communication
• Is able to provide clear and constructive feedback and identify trends in operational activity, making recommendations for improvements

Responsibilities

• Perform screening for PEPs, Sanctions and Adverse media via an automated screening tool within SLA
• Complete appropriate research in order to determine whether the alert generated is a true match, ensuring this research and decisions made are thoroughly documented
• Review escalations from other members of the team where they have been unable to discount or confirm a match
• Provide timely and accurate advice to colleagues regarding sanctions escalations
• Assessing alerts on a risk-based approach where limited information is available
• Promptly escalate true matches to senior management with recommendations on how to proceed
• Ensure reviews are completed in a timely manner to avoid having a negative impact on customers and client processes
• Work to tight deadlines and deploy effective communication in order to manage expectations of clients and senior stakeholders

Preferred Qualifications

• Significant experience of PEP, sanctions and adverse media screening
• Strong understanding of the risks associated with different types of entities, applying that to a mortgage, investments and savings setting
• Detailed knowledge of Fraud, TF and ML Regulations, JMLSG, FCA & EU standards, OFAC and POCA
• Significant experience in handling escalations from first line colleagues
• Familiarity with Lexis Nexis systems

Benefits

• 30 days holiday plus bank holidays
• Defined Pension Contribution Scheme (Employer matched up to 6%)
• Employee Discount Scheme, access to discounts and offers across 100s of leading retailers
• Company Paid Private Medical Insurance (benefit in kind)
• Group Life Assurance
• Group Income Protection
• Annual Pay Review
• Discretionary Annual Bonus Scheme
• Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
• Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
• Recognition Scheme
• Free Mortgage Advice and Support
• My Flex, our flexible benefits scheme gives colleagues access to additional benefits to supplement their core package
• Salary Sacrifice Pension Scheme
• Technology Buying Scheme (Salary Sacrifice)
• Critical Illness Cover
• Dental Insurance
• Gym Flex - discounted annual gym/health club memberships
• Taste Cards / Gourmet Cards
• RAC Breakdown Cover
• Charitable Payroll Giving
• Cycle to work Scheme (Salary Sacrifice)
• Health Cash Plans