FIU Analyst

Summary

Join Blue Cube Services Ltd. as a remote FIU Analyst in the Philippines and contribute to a leading digital asset software platform. Investigate suspicious activities reported by various sources, monitor customer transactions for unusual patterns, and handle card fraud disputes. Conduct in-depth investigations into flagged accounts, resolve escalations, and report trends to improve fraud prevention. Collaborate with other departments to develop and implement fraud prevention strategies. This role requires a minimum of two years of relevant experience in financial crimes compliance and AML at a regulated institution or consultancy firm. Competitive cryptocurrency compensation and remote work opportunities are offered.

Requirements

• An analytical and data driven mindset: you will be viewing large data sets and investigating customer accounts at a deep level
• Minimum of two (2) years of relevant experience in financial crimes compliance and AML experience at a regulated financial institution or a consultancy firm
• Experience identifying and investigating fraudulent account activity, and/or triaging transaction monitoring alerts required
• Data driven and able to review
• Excellent English language skills, both spoken and written
• Flexibility. You will be working in a rapidly growing team that is required to provide true 24/7 coverage
• Previous experience working in Compliance or Fraud is a must
• Candidates must have access to an appropriate laptop with a camera or a webcam and a phone capable of running Google authenticator software
• Strong and reliable WiFi connection
• Candidates must be prepared to submit to further background / security checks if required

Responsibilities

• Investigate known or suspected suspicious activity reported by customers, employees and third parties including bank partners
• Request and review SoF & SoW information
• Monitor customer transactions to detect unusual activity, patterns, or potential financial crimes
• Handle card fraud disputes, liaising with relevant institutions to ensure accurate and timely resolution
• Conduct in-depth investigations into customer accounts flagged with suspicious or illicit activity
• Timely resolution of escalations from Client Success and other teams, collaborating with teams to communicate with affected customers if required
• Report trends that can help our wider compliance teams to eradicate fraud
• Partner with other departments to assist in developing fraud prevention strategies, identify controls requiring improvement and drive corrective action

Preferred Qualifications

Understanding of cryptocurrencies, and/or experience working in the crypto industry is advantageous but not required, as training will be provided

Benefits

• Competitive compensation, in cryptocurrency
• The opportunity to progress for high performers
• Remote working