Luxor is hiring a
Forward Deployed Engineer, Remote - United States
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Forward Deployed Engineer closed
🏢 Luxor
💵 $80k-$120k
📍United States
Summary
This is a fully remote position with occasional travel requirements at Luxor, a global leader in Bitcoin mining solutions. The role involves hands-on technical work and customer interaction to optimize Luxor's Firmware product.
Requirements
- Passion for customer service and iteration, with the ability to liaise between external customers and internal engineering and product teams
- In-depth knowledge of firmware technologies
- Proficiency in Python and bash scripting, with experience in navigating Linux terminals
- Skill in VPN configuration for remote access and installation
- Interest and experience in Bitcoin mining hardware, particularly ASICs and troubleshooting
- Exceptional communication skills, both written and verbal, with a customer-centric approach
- An entrepreneurial mindset with the ability to operate independently
Responsibilities
- Provide technical guidance and troubleshooting assistance to customers
- Develop and maintain detailed documentation related to firmware installation, feature sets, and troubleshooting
- Engage with Luxor's APIs to meet client-defined technical requirements
- Implement and optimize LuxOS across mining fleets, offering specialized knowledge around product features
- Collaborate with development and product teams to identify and resolve technical issues
- Conduct firmware installations and optimizations remotely and through on-site deployments
Preferred Qualifications
Chinese language is a preference
Benefits
The position offers remote work and occasional travel requirements
This job is filled or no longer available
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