M13 is hiring a
Founder & CEO

Summary

The job is for a Founder & CEO of Score Travel, a company that aims to revolutionize the travel industry with breakthrough technology. The role involves leading the company through its inception, growth, and beyond, developing a clear vision and strategy, recruiting and managing a world-class team, overseeing product development, executing marketing and branding strategies, managing finances, identifying potential risks, and prioritizing customer experiences.

Requirements

• A veteran leader who has experience building and running successful organizations, ideally as a GM or C-level executive
• Passionate about delivering a better travel booking experience
• A culture builder who can create an environment of trust, inclusion, and mutual respect that helps bring out the best in others
• Passionate about being a Founder - comfortable wearing many hats and working in the details as you build out your team; and ready to create a compelling vision to inspire others to join you on your journey
• Curious, creative, and a big-picture thinker who can both ideate on strategy and execute against that
• You bring a breadth of leadership experience in hiring and building teams, owning a P&L, and externally representing a brand
• You have proven ability to operate with tenacity and agility, moving easily to address new challenges and opportunities, with limited structure and budget
• A deep curiosity combined with a learning mindset
• A relentless focus on consumer needs and experience

Responsibilities

• Strategic Leadership: Develop and articulate a clear vision and strategy for Score Travel that is aligned with market trends and customer needs. Lead the execution of this strategy, making critical decisions to drive the company's success
• Team Building & Management: Recruit, inspire, and empower a world-class team to execute the company's vision. Foster a culture of collaboration, innovation, and excellence, ensuring every team member is motivated and engaged
• Product Development: Oversee the development of innovative travel products and services that differentiate Score Travel in the market. Based on customer feedback and industry insights, continuously iterate and improve our offerings
• Market Positioning & Branding: Define and execute effective marketing and branding strategies to establish Score Travel as a leader in the travel industry. Build strong relationships with partners, customers, and stakeholders to drive awareness and adoption of our brand
• Financial Management: Develop and manage the company's financial strategy, including budgeting, forecasting, and fundraising activities. Ensure that Score Travel achieves its financial goals and maintains a sustainable growth trajectory
• Risk Management: Identify potential risks and challenges facing the company and develop strategies to mitigate them. Stay informed about industry trends, regulatory changes, and competitive threats that could impact Score Travel's success
• Customer Experience: Prioritize delivering exceptional customer experiences at every touchpoint, from booking to post-travel support. Champion a customer-centric mindset throughout the organization, driving loyalty and advocacy among our customer base

Preferred Qualifications

An experienced leader in the travel industry is strongly preferred