Fraud Analyst

Summary

Join iKhokha's Durban team as a dynamic Fraud Analyst, playing a key role in safeguarding operations and protecting merchants. You will monitor and investigate fraud alerts, reported findings, and suspicious activities, utilizing strong investigative and AML/fraud experience. Responsibilities include reporting suspicious transactions, maintaining relationships with banking fraud teams, ensuring business awareness of AML/fraud obligations, and assisting law enforcement. You will also contribute to staff training and make risk-based decisions using available data. This role requires a degree in e-commerce, forensics, or a related certificate, along with 3+ years of experience in fraud investigations or data analytics.

Requirements

• E-commerce Degree OR Forensic Degree OR (Certificate in Anti-Money Laundering, Compliance Certificate or Data Analytics related qualification)
• 3+ Years experience within Fraud Investigations or Data Analytics
• Anti-Money Laundering
• Data Management
• Strong Analytical Skills
• FIC Act
• Risk Principles
• Clear understanding of: Anti-Money Laundering regulations
• Clear understanding of: Banking transaction flows and processes
• Clear understanding of: Risk principles
• Clear understanding of: Scheme anti-fraud & AML requirements and processes

Responsibilities

• Monitor & investigate all alerts being generated by anti-fraud screening tools (daily)
• Monitor & investigate all reported findings from ABSA, PASA & Nedbank
• Monitor and investigate any suspicious activity in day-to-day escalations from various departments of the business
• Using sound investigative skills/AML & Fraud experience, investigate any suspicious transactions and or Merchants for untoward/fraudulent activity
• Ensuring that legitimate merchants are not impacted where not necessary, but at the same time investigating and suspending transactions that are deemed to be an unacceptable AML risk for iKhokha
• Reporting STR/SAR’s on GoAml in terms of Section 29 of the FIC Act
• Keeping a good relationship with the ABSA/Nedbank fraud teams and liaising with these teams with regards to suspicious activity and investigations
• Ensuring that suspect/suspended transactions and or merchants are reported to the business and being correctly recorded withing the relevant databases
• Assisting law enforcement, ABSA, PASA or the schemes with reporting on requested merchant fraud
• Ensuring that the business is fully aware of their obligations towards AML, Fraud & Anti-Bribery and Corruption. This includes induction & annual staff training
• Assist the Team lead as required by ensuring that training content is up to date with latest industry standards and is effective in respect of staff understanding and engagement
• Storing digital evidence that staff have been trained
• Making AML / FICA / Fraud risk-based decisions when considering all available data, training by head of AML and pervious experience

Benefits

• Work in a high-growth company with tangible results you're accountable for
• Enjoy hybrid, remote, and in-office work models
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions
• Visionary leadership
• Seize the opportunity for study leave
• Access to on-demand learning at your fingertips
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so)
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista