Fraud Analyst

Summary

Join Eneba's Fraud&Risk Operations team as a Fraud Analyst and play a crucial role in maintaining the integrity of our e-commerce marketplace. You will investigate suspicious activities, implement fraud prevention strategies, and collaborate with cross-functional teams to ensure a secure and trustworthy online environment for our 10+ million active users. This role requires utilizing advanced tools and techniques to analyze large datasets, identify fraudulent activity patterns, and provide regular reports on fraud trends. You will also identify opportunities to optimize fraud management processes and reduce operational costs. The ideal candidate will have 2+ years of experience in fraud detection and prevention, preferably in the gaming or e-commerce industry, and possess strong analytical and communication skills. Eneba offers a dynamic work environment with opportunities for professional growth and various benefits.

Requirements

• 2+ years of experience in fraud detection and prevention roles, preferably in the gaming or e-commerce industry
• Experience with top-up products, like gift cards or e-money vouchers
• Good level of SQL with an ambition to improve
• Strong quantitative and analytical competency
• Excellent written and verbal communication skills, ability to present complex information in an easily understandable way
• Strong knowledge of fraud detection and prevention methods and tools
• Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change

Responsibilities

• Facilitate the development and implementation of fraud prevention strategies in line with the overall business strategic directions while ensuring Eneba’s stable growth
• Utilise advanced tools and techniques to analyze large data sets and identify patterns and anomalies indicative of fraudulent activity
• Provide regular reports and updates on fraud trends, mitigation strategies, and performance metrics
• Identify opportunities to optimize fraud management processes and reduce operational costs
• Collaborate with other teams such as finance, customer support, product development, marketing, etc. to address fraud-related challenges and opportunities
• Collaborate with data analysts and engineers to ensure data accuracy, completeness, and consistency
• Perform ad-hoc analysis and research to answer specific business questions and support decision-making

Benefits

• Opportunity to join our Employee Stock Options program
• Opportunity to help scale a unique product
• Various bonus systems: performance-based, referral, additional paid leave, personal learning budget
• Paid volunteering opportunities
• Work location of your choice: office, remote, opportunity to work and travel
• Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes