Fraud Analyst

Summary

Join Eneba's Fraud&Risk Operations team as a Fraud Analyst and play a crucial role in maintaining the integrity of our e-commerce marketplace. You will investigate suspicious activities, implement fraud prevention strategies, and collaborate with cross-functional teams. This role requires 2+ years of experience in fraud detection and prevention, preferably in gaming or e-commerce, along with strong analytical and communication skills. Eneba offers a competitive salary, various bonus systems, employee stock options, paid volunteering opportunities, flexible work location options, and opportunities for personal and professional growth.

Requirements

• 2+ years of experience in fraud detection and prevention roles, preferably in the gaming or e-commerce industry
• Experience with top-upproducts, like gift cards or e-money vouchers
• Good level of SQL with an ambition to improve
• Strong quantitative and analytical competency
• Excellent written and verbal communication skills, ability to present complex information in an easily understandable way
• Strong knowledge of fraud detection and prevention methods and tools
• Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change

Responsibilities

• Facilitate the development and implementation of fraud prevention strategies in line with the overall business strategic directions while ensuring Eneba’s stable growth
• Utilise advanced tools and techniques to analyze large data sets and identify patterns and anomalies indicative of fraudulent activity
• Provide regular reports and updates on fraud trends, mitigation strategies, and performance metrics
• Identify opportunities to optimize fraud management processes and reduce operational costs
• Collaborate with other teams such as finance, customer support, product development, marketing, etc. to address fraud-related challenges and opportunities
• Collaborate with data analysts and engineers to ensure data accuracy, completeness, and consistency
• Perform ad-hoc analysis and research to answer specific business questions and support decision-making

Preferred Qualifications

Proficiency in English

Benefits

• Opportunity to join our Employee Stock Options program
• Opportunity to help scale a unique product
• Various bonus systems: performance-based, referral, additional paid leave, personal learning budget
• Paid volunteering opportunities
• Work location of your choice: office, remote, opportunity to work and travel
• Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes