Fraud Data Analyst II

Summary

Join Prove as a Fraud Data Analyst II and play a critical role in building the next generation of identity verification authentication products. You will analyze fraud data, identify new fraud mitigation techniques, and assess the impact of policy updates. Collaborate with cross-functional teams to refine products, optimize data analysis, and generate reports. Maintain dashboards for monitoring policy performance and fraud trends. Create and maintain documentation to educate on fraud threats and trends. Communicate effectively with clients and stakeholders, setting realistic expectations. Promote and maintain Prove's cultural values. This role requires strong analytical, evaluative, and troubleshooting abilities, as well as excellent communication and time management skills.

Requirements

• 2 - 5 years of experience in Product as a business or support data analyst
• Self-starter with the ability to learn new technologies
• Strong software development principles to build automated solutions
• Exceptional analytical, evaluative, and troubleshooting abilities
• Excellent interpersonal and communication skills with the ability to interact effectively with others, including various levels of management
• Excellent time management skills, ability to multitask, prioritize
• Knowledge of Testing/troubleshooting RESTFul APIs through API platform software (e.g., PostMan)
• BS degree in technical discipline or equivalent experience
• Experience with creating dashboards in Looker or similar business intelligence tool
• Knowledge of Splunk, SQL and/or relational databases
• Exceptional verbal and written communication skills
• Knowledge of Agile/Scrum Methodology
• Promote, maintain, and enhance our cultural values of humility, passion, inclusion, and leadership
• Strong passion for learning about our products and markets through in-house and external training

Responsibilities

• Analyze submitted fraud data against the Global Fraud Policy (GFP) to determine fraud capture and friction rates
• Identify new fraud mitigation techniques within existing Prove products
• Conduct in-depth data analysis to assess the potential impact of new and updated GFP criteria on existing clients
• Support Fraud Strategy Analysts and collaborate with Data Partnerships to evaluate third-party products and solutions to address emerging fraud trends
• Develop and maintain fraud detection and data analysis techniques
• Collaborate with Product & Engineering to optimize, automate, and accelerate data analysis techniques
• Generate and maintain reports and/or dashboards to track fraud metrics and performance against both the GFP and “fraud table”
• Improve, monitor, and maintain the ticketing process for data analysis requests as well as report statistics on how quickly they are worked and completed
• Create and maintain documentation around fraud threats and trends to build a knowledgebase to help educate internal resources
• Analyze data, summarize and report results to clients and stakeholders
• Communicate effectively and set realistic external expectations
• Promoting, maintaining, and enhancing our cultural values of humility, passion, inclusion, and leadership

Preferred Qualifications

• Having experience in Fraud is a plus!
• Knowledge of fraud threats and types a plus
• Experience in high growth /pre-IPO Technology companies is a plus

Benefits

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• Modern Health for financial, mental, and physical wellness
• 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
• Unlimited Vacation and Flexible hours
• Comprehensive medical benefits for you and your family ❤️
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
• Bottomless snacks & beverages for certain office locations
• Daily GrubHub stipend for lunch if coming into the office (US Offices)
• A great place to work and connect with other talented Provers like yourself!