Fraud Prevention Manager

Summary

Join Jane, a remote-first company, as their Fraud Prevention Manager and lead their fraud prevention program. You will build a comprehensive program, design key controls, implement detection tools, and create training programs. Collaborate with cross-functional teams, assess vulnerabilities, and implement proactive measures to protect Jane and its customers. This foundational role requires a blend of strategic vision, technical skills, and deep curiosity. Jane offers a supportive and inclusive work environment with opportunities for growth and development. The role offers a competitive salary and a comprehensive benefits package.

Requirements

• 5-8 years in progressively senior fraud prevention roles, including management
• Expertise in data analytics, digital tools and technology platforms relevant to fraud prevention; strong technical skills are an asset, such as the ability to write queries, effectively use AI tools, etc
• Proven track record of success building and running effective fraud prevention programs
• Payment and fraud prevention experience in the tech/software industry, ideally in a SaaS environment
• Professional certifications or equivalent education in fraud prevention, anti-financial crime, compliance and risk management

Responsibilities

• Lead the company-wide fraud prevention strategy
• Work closely with the Payments, Security, IT, Onboarding/Sign-up and Compliance teams on mechanisms to safeguard Jane against loss events
• Drive program development as a leader and subject matter expert
• Design alerts/key risk indicators
• Monitor for suspicious activity
• Create and deliver training and awareness initiatives to aid in fraud prevention
• Track trends on fraud and financial crime
• Complete risk assessments
• Design operational metrics for tracking and reporting trends and year-over-year progress
• Develop and implement ongoing program improvements

Benefits

• This role has an annual salary range of $122,000 to $190,500
• Most new hires join at the accomplished stage, which for this role represents an annual salary of $152,400
• We believe in paying for growth
• You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission
• We also offer a comprehensive benefits package
• Remote work, flexible hours