CXG is hiring a
Freelance Operations & Community Engagement Associate

Summary

The job is for a Freelance Operations & Community Engagement Associate at CXG, a global business operating in 70 countries. The role involves managing the entire mission execution cycle, handling fieldwork, pilots, and more. The position is fully remote within Indonesia and requires the use of personal devices with stable internet connection.

Requirements

• Previous experience in Retail/Project Management would be a plus
• Handling and coordinating multiple projects with tight deadlines and have worked in a fast-paced work environment will be a great asset
• Diploma/Bachelor's Degree in Administration, Business Management or related field
• Excellent command of English is a must, both spoken and written. Additional languages will be a plus
• People-oriented and comfortable in communicating with diverse groups of people face-to-face or virtually
• Strong analytical thinking, meticulousness and ability to perform efficiently in a fast-paced, multi-cultural environment
• Adaptable to changes and challenges
• Good time management, able to multi-task and meet tight deadlines
• Strong knowledge and passion for the luxury and premium markets and retail operations a plus
• Exceptional knowledge of MS Office, advanced proficiency in Excel, tech-savvy and comfortable in using Social Media platforms
• Comfortable in picking up online tools
• Ability to efficiently communicate with different teams
• Basic negotiation, decision-making, problem-solving, influencing skills

Responsibilities

• Join a dynamic and fast-paced environment and work closely with teams based worldwide
• Responsible for the entire mission execution cycle of the Company’s designated area, handling fieldwork, pilots and more
• Responsible for timely assignment and execution of fieldwork as per the Company’s standards, specific mission/client requirements and project schedule of the Business Unit Operations team
• Responsible for the Evaluator Experience- e.g. active recruitment, onboarding, profile verification, and database maintenance to ensure the highest quality and compliance of our Evaluator Community
• Build meaningful relationships with our Evaluator community
• Act as a bridge between our community of Evaluators, Trainers and Consultants, with a core client service mindset

Benefits

• Freelance position. You will need to be reachable online during Weekdays from 9 am to 6 pm (SG Time)
• Fully remote, you will use your own devices (laptop and mobile phone) and can work anywhere that has a stable internet connection