Functional Consultant

Summary

Join our team as a Functional Consultant, supporting either Delivery or Assure services for clients. You will configure Aptitude Software products, provide high-quality support for client solutions, and work collaboratively with a larger team. Responsibilities include applying technical and functional skills, investigating issues, working closely with clients and product support, and following best practices. You will take ownership of tasks, interact with clients, and proactively develop your skills. The role may involve travel and requires alignment with company culture. This position offers opportunities for professional growth within a supportive environment.

Requirements

• Rapidly gain a full understanding of the project stream that you are assigned to, understanding the tasks and timescales required
• Take responsibility for completing tasks to the required quality and seeking guidance where necessary
• Seek feedback on performance and contribute ideas to the team
• Strive to expand personal knowledge and skill set as part of the assignment
• Apply proficient knowledge of accounting principles and the various facets of Technical Accounting
• Demonstrate a proficient understanding of double entry, FX concepts and period end processes
• Demonstrate a working knowledge of products / financial instruments from an accounting perspective
• Demonstrate awareness of delivery approaches, agile, waterfall or hybrid, and the different project stages
• Demonstrate a foundational understanding of RDBMS concepts and an ability to interrogate data sets using database SQL
• Be a capable practitioner of the Aptitude Product(s) being used and with a broad knowledge of the complete suite of Aptitude Products
• Be able to interpret requirements or specification and understand how this relates to software configuration
• Be able to work with the business to define accounting rules and related functional software configuration
• Be able to ensure defect occurrences are minimised by developing effective unit-test strategies
• Work inside client’s business hours (whether CET or EST / PST)
• Be available for possible standby cover during weekends and/or bank holidays

Responsibilities

• Support either Delivery or Assure services for clients
• Configure Aptitude Software’s (‘Aptitude’) products
• Provide high-quality support of clients’ configured production solutions
• Take ownership of certain tasks, interacting with client personnel where necessary, whilst maintaining a strong delivery focus
• Apply technical and functional skills as well as applying an innovative approach to perform an investigation of issues
• Work closely with clients and product support to address problems, follow support processes and work to meet the client’s Service Level Agreement, and build Aptitude’s reputation
• Follow best practices, as defined by senior colleagues, to ensure that the quality of our delivery and support is fit for purpose
• Gain a good understanding of the Aptitude product(s) capabilities, liaising with project colleagues to match client requirements onto those capabilities
• Proactively continue your own personal development (keeping yourself updated with relevant knowledge and skills) as well as developing your understanding of how to best approach project work
• Be aligned to the evolving company culture and contribute towards internal communications as required
• Perform Delivery responsibilities on client premises and travel (in-country and/or overseas) may be required
• For Assure responsibilities, demonstrate time zone flexibility and the possibility of standby support during evenings, weekends, and holidays

Benefits

Opportunity to grow your expertise in an environment that supports you, your life and your career