Global Initiatives Project Manager

Summary

Join dLocal's Global Payins Operations Team as a Project Manager and play a pivotal role in shaping the future of global payment operations. Manage key initiatives connecting internal and external stakeholders, aligning global practices, and ensuring seamless experiences for merchants and partners. Lead strategic internal initiatives impacting Payins operations globally, working cross-functionally across regions and departments. Drive alignment across teams by defining and promoting global standards, procedures, and operational best practices. Coordinate with external partners to implement scalable and efficient solutions. Monitor and improve performance, shaping a data-driven approach to optimizing Payins operations. Support change management, ensuring smooth adoption of new tools and workflows. This role offers a dynamic, fast-paced environment within a global fintech company.

Requirements

• 3+ years of experience in project management, operations, or consulting roles—ideally within fintech, payments, or tech companies
• Detail-oriented mindset with a knack for spotting dependencies, risks, and improvement opportunities
• An analytical and structured approach that is capable of bringing clarity and direction in ambiguous or evolving contexts
• Proven experience implementing process automation solutions and leveraging AI tools to optimize operations and increase efficiency
• Strong stakeholder management skills, with the ability to coordinate across multiple teams and time zones
• Fluent in English, with excellent communication and organizational skills
• Experience in fast-paced, scaling environments, where adaptability and initiative are key

Responsibilities

• Lead strategic internal initiatives that impact our Payins operations globally, working cross-functionally across regions and departments
• Drive alignment across teams by defining and promoting global standards, procedures, and operational best practices
• Coordinate with external partners, including global processors, card schemes and third-party providers to implement scalable and efficient solutions
• Monitor and improve performance, helping shape a data-driven approach to optimizing our Payins operations
• Support change management, ensuring smooth adoption of new tools, workflows, and third-party integrations

Preferred Qualifications

Knowledge of the card-not-present payments ecosystem and familiarity with concepts such as network tokenization, 3DS, and routing optimization will be considered an advantage

Benefits

• Remote work: work from anywhere or one of our offices around the globe!*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• DLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!