Global Payroll Manager

Summary

Join Multiplier, a global employment platform, as our Global Payroll Manager for the NAMER region (USA, Canada, and Latin America). This remote position, operating on a night shift (6:30 PM to 3:30 AM IST), requires expertise in payroll operations, compliance, and benefits administration across multiple countries. You will oversee payroll processing, ensure regulatory compliance, manage stakeholder relationships, and lead a team of payroll specialists. The ideal candidate possesses extensive experience in US and Canadian payroll, with exposure to other American regions, and a strong understanding of local employment laws and regulations. This role offers the opportunity to make a significant impact on a rapidly growing company.

Requirements

• Minimum 7–10 years of experience in managing payroll in the USA and Canada, with exposure to other Americas regions preferred
• Minimum 2 years of experience in team handling
• In-depth knowledge of local laws, tax regulations, benefits, statutory filings, and compliance requirements
• Experience in multi-country payroll management
• Excellent communication and stakeholder management skills
• Worked in the Payroll USA & Canada Payroll software in the past

Responsibilities

• End-to-end ownership of payroll delivery across USA, Canada & Latam
• Ensure accurate and timely payroll processing across various frequencies (monthly, bi-weekly, weekly)
• Maintain compliance with all federal, state/provincial, and local payroll laws and regulations
• Monitor and implement changes in payroll laws and statutory requirements
• Oversee benefits processing including health insurance, 401(k)/RRSP, paid time off, and statutory benefits (CPP, EI, Social Security, etc.)
• Ensure timely and accurate filing of tax reports, year-end forms (W-2, T4,1099, etc.), and employer registrations
• Act as the primary POC for internal stakeholders (Finance, Implementation, Product)
• Manage external partners and payroll vendors, ensuring SLAs are met
• Handle escalations and complex queries from clients and employees
• Lead and mentor a team of payroll specialists, setting KPIs and conducting performance reviews
• Provide training and guidance as when needed
• Support to the Implementation team
• Support implementation teams during payroll transitions period
• Act as the go-to person for the Sales team for payroll-related RFPs and prospect discussions

Benefits

• Remote work
• Health insurance
• 401(k)/RRSP
• Paid time off