LRN is hiring a
Global People Operations Generalist, Remote - Costa Rica

Summary

The Global People Operations Generalist will provide support to US and International employees and managers through LRN’s People programs, processes, and systems. They will collaborate with other teams to develop and support onboarding, offboarding, and talent development program initiatives, and maintain accurate employee data in ADP Workforce Now.

Requirements

• 3+ years People Operations/Human Resources experience in fast-paced work environments
• An HR degree or BA/BS degree with equivalent experience
• Demonstrated understanding of US and international HR practices, policies, and laws required
• Strong business, analytics, and HR acumen, including strong problem-solving skills, critical thinking, and initiative
• Experience with employee lifecycle programs
• Experience with supporting M&A projects, specifically the due diligence and integration phases

Responsibilities

• Facilitate aspects of the employee lifecycle programs for US, EU, and LATAM, including onboarding, benefits open enrollment, leaves of absence and off-boarding
• Enable outside resource onboarding including contractors, freelancers, and third party hiring
• Collaborate with the benefits broker to administer daily activity for the Costa Rica benefit plans
• Support people team projects and initiatives, including but not limited to annual performance review, compensation, and manager training
• Facilitate headcount approvals and planning by liaising with the Talent Acquisition team and owning recruiting tracker updates
• Collaborate with the global People team on continually identifying opportunities to improve people processes to be efficient and scalable
• Collaborate regularly with the Finance team on payroll related tasks and benefit invoice payments and reconciliations
• Maintain complete and accurate employee and contractor data in ADP Workforce Now and personnel documentation
• Run HR reports as requested or required by the Leadership team or the Finance team including monthly headcount census report
• Manage leave of absence requests and documentation in accordance with company policies and federal and local requirements
• Interpret and explain employee policies, procedures, laws, standards, or regulations to assist managers and employees
• Proactively identify needs of the employees, managers and the organization and provide suggestions and solutions
• Collect and analyze HR data to identify trends, patterns, and insights that can inform HR policies, practices, and decisions
• Develop and maintain HR metrics and dashboards that track key HR performance indicators such as employee turnover, recruitment effectiveness, and employee engagement

Preferred Qualifications

• Experience with HRIS system; ADP Workforce Now a plus
• Experience with US visa administration a plus

Benefits

• Competitive salary & benefits
• Competitive annual leave entitlement, plus public holidays in Costa Rica
• Bereavement Days
• Health Insurance