GTS Specialist
Avery Dennison Label and Packaging Materials
📍Remote - Mexico
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Job highlights
Summary
Join our team as a Systems Support Specialist and contribute to the maintenance of systems infrastructure, recovery methods, and life cycle management for OT infrastructure and manufacturing applications.
Requirements
- Cisco networking - fundamental level CCNA plus Advance awareness of TCP/IP and common ports and protocols. OSI model
- Understanding of NAT
- Windows server and desktop OS - proficient
- Comptia A+ network+, security+, certificate a plus
- Familiarity of Industry 4.0 standards
- Familiarity with OT Devices from multiple vendors. (PLC, HMI, SCADA, MES)
- Proficient in Visio or draw.io for building diagrams
Responsibilities
- Has expertise for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, VMware, LAN devices, and applications process
- Performs systems upgrades for security, problem solving reasons among others
- Conducts disaster recovery in accordance with existing procedures
- Provide third level support and advanced Analysis
- Providing time estimates for resolution of problems
- Organizes or contributes to project
- Prioritizing tasks needed for project completion
- Adhering to IS standards, including change management standards and ITIL
- Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriate
- Executes configuration and capacity management of IT/OT infrastructure
- Design and maintains infrastructure for automated monitoring or procedures for manual monitoring
- Instructs outsource partner (TCS) as part of change management
- Remote connectivity of Vendors via approved remote solution
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