Immunefi is hiring a
Hacker Program Operations Specialist

Summary

The Hacker Program Operations Specialist will manage and launch code review programs at Immunefi, interact with clients and hackers, drive security researchers' engagement, and more. The role requires experience in project management, communication skills, familiarity with the Web3 ecosystem, and passion for developing a hacker community.

Requirements

• Experience in project management, with a strong track record of successfully launching and managing complex programs
• Communication and interpersonal skills, with the ability to effectively interact with hackers, clients, and cross-functional teams
• Familiarity with the Web3 ecosystem and a keen understanding of the challenges and opportunities in the space
• Ability to work independently and proactively identify and solve problems, while also being a strong team player
• Passion for developing a hacker community and a commitment to the mission of protecting Web3 projects and user funds

Responsibilities

• Design and launch audit contests, invite-only programs, and attackathons
• Serve as the primary point of contact for clients, guiding them all the way through from the initial phase of contract to the program’s successful launch and then conclusion
• Serve as the primary point of contact for hackers throughout the program lifecycle, providing support and guidance to maximize participation and engagement
• Collaborate closely with the Sales and Marketing teams to understand client requirements, market trends, and amplify promotional efforts for optimal program success
• Develop and maintain strong relationships with hackers, fostering a sense of community and encouraging participation in Immunefi's programs
• Provide exceptional customer service to both clients and hackers, ensuring their needs are met and their feedback is incorporated into program improvements
• Design new program processes and policies, aiming to optimize the workflow and make it scalable and more efficient
• Drive security researchers’ engagement by reaching out to community members via social media, planning marketing campaigns, and community-engagement events
• Flexibility in driving hacker engagement initiatives based on the manager’s guidelines

Preferred Qualifications

• Having connections with hackers from previous places of employment is a great plus
• Sales skills are a plus, as you will be collaborating closely with the Sales team to understand client requirements and develop proposals

Benefits

• 100% remote-first work environment, flexible schedule
• Autonomous work environment with trusting, smart, reliable team members
• An opportunity to be building an early-stage company in a dynamically evolving market and industry
• An opportunity to build your own path in the company as we continue to evolve and grow
• A global market (it’s fun to meet people from all over the world every day!)
• A chance to make impact and participate in building and securing the ecosystem for smart contracts and the future of money (we’re protecting over $100B in user funds)