Remote Head of KYC

Summary

Join Mercury, a financial technology company, as the Head of KYC, Onboarding and Due Diligence to lead the risk management function and design best-in-class operations. Develop and execute global KYC operations strategy, lead a team of over 50 professionals, drive initiatives to enhance risk performance, and ensure efficiency of KYC reviews through automation.

Requirements

• 10+ years of experience working in an operational risk management function
• Significant experience in a people management role, leading and developing operational teams at scale
• Deep knowledge of global KYC best practices and regulations
• Strong analytical thinker with the ability to leverage data to develop team and organizational metrics
• Excellent communication and collaboration skills

Responsibilities

• Develop and execute the global KYC operations strategy for Mercury
• Lead a large team of over 50 professionals responsible for application reviews, ongoing due diligence, and decision-making on applications and accounts
• Drive short- and long-term initiatives to enhance risk performance
• Ensure the efficiency of KYC reviews through automation, tooling improvements, and clear policies and procedures
• Partner with internal teams across Risk, Legal, Compliance, Engineering, Product, Design, Customer Support, and Go-To-Market to design and implement KYC project initiatives
• Understand the implications of KYC and due diligence on other risk areas such as Fraud, AML, and Sanctions
• Educate internal stakeholders on KYC efforts and build strong relationships with internal and external stakeholders
• Become a champion of Mercury's KYC programs and an expert in Mercury's products, policies, and tools
• Provide senior management and Executive-level reporting on KPIs, program health, and key initiatives

Benefits

• Base salary
• Equity (stock options)