Head of Product & Engineering

Summary

Join Nextiva as the Head of Partner Ecosystem and Verticals, leading product management and engineering to drive growth. You will define product strategy, develop roadmaps, and oversee the entire product lifecycle, focusing on custom solutions for key verticals like healthcare and hospitality. This role requires leading cross-functional teams, fostering collaboration, and aligning product development with business goals. You will also manage the product development budget and ensure high software quality. The ideal candidate is a seasoned leader with experience in product management and software development for scalable services in the UCaaS/CCaaS space. Nextiva offers a competitive compensation package and comprehensive benefits.

Requirements

• College Degree in Engineering, Sciences and/or Business Management from a recognized university or equivalent
• Proven experience in leading Product Management and Software Development for highly scalable and mission critical services
• Experience between products in the Unified Communications and Collaboration space, UCaaS or CCaaS
• Demonstrated ability in Agile Development Practices
• Managing teams and partners distributed around the world
• Excellent communication and interpersonal skills to collaborate across teams and present to stakeholders
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Drives Results: The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform
• Critical Thinker: The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking , anticipating problems before they arise. They’ll recommend and action well thought out solutions, understanding the risks and dependencies
• Right Attitude: The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring , supporting and respecting our customers and team members

Responsibilities

• Define and communicate a clear product strategy aligned with the company's mission and goals
• Develop and execute a roadmap that prioritizes feature development and product enhancements
• Stay abreast of industry trends, competitive landscape, and customer feedback to shape product vision
• Understanding Nextiva products, partnering with our sales teams and leaders, and defining how we build solutions targeted at specific business verticals
• Lead cross-functional teams, including product managers and software engineers, in designing, developing, and launching software products
• Oversee the entire product development lifecycle, from concept to delivery, with a focus on custom solutions targeted to business segments and verticals
• Recruit, mentor, and manage a high-performing team of product managers, software engineers, and quality assurance professionals
• Foster a culture of collaboration, innovation, and continuous improvement within the department
• Collaborate with executive leadership to align product development efforts with business goals and revenue targets
• Plan and execute successful product launches, including collaborating with relevant internal teams on pricing strategies, sales enablement, and marketing efforts
• Monitor post-launch performance and gather feedback for iterative improvements
• Ensure the highest levels of software quality, security, and compliance with industry standards and regulations
• Manage the product development budget effectively, optimizing resource allocation and cost control

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement