Remote Head of TPA Partnerships

Summary

Join our team at ParetoHealth as we strive for collective greatness in transforming employee health benefits. We're seeking a strategic leader to serve as the Head of TPA Partnerships, responsible for managing and growing existing partnerships, cultivating new ones, and serving as our subject matter expert for all TPA market trends.

Requirements

• 8-10+ years of TPA or plan administration experience, preferably in a Health Benefits environment with a wide range of experience with consultants and stop-loss carriers
• Excellent professional customer service skills with a high level of customer focus, motivation, teamwork orientation, and demonstrated follow-through
• Ability to multi-task in a fast-paced environment with excellent prioritization, communication, problem solving and time-management skills
• Demonstrated expertise and success driving operational excellence and executing process improvement within a fast-paced, changing business setting; includes creating/enhancing metrics, delivering timely updates, and achieving targeted outcomes

Responsibilities

• Develop and own our TPA partnership strategy including management of existing partnerships, vetting / launching new partnerships and serving as Pareto’s TPA SME
• Oversee all aspects of our existing TPA partnerships including contracting, relationship management, joint sales / growth initiatives and development of accountability scorecards
• Establish “rules of engagement” for partner organizations through an accountability framework that measures operational excellence, growth and retention
• Serve as conduit and facilitator between TPA partners, Pareto teams (sales, account management, underwriting) and stop-loss partners
• Identify, evaluate and contract with new TPA partners that align with Pareto’s macro growth strategy
• Navigate and develop relationships with key stakeholders and executives at partner TPAs to drive commitment and engagement
• Utilize your expertise and influence to assist and resolve escalations from internal and external stakeholders
• Serve as the subject matter expert: stay abreast of TPA landscape, M&A activity, channel conflicts, and provide competitive intelligence back to Pareto leadership on market dynamics

Benefits

• Medical (100% employer paid)
• Dental
• Vision
• STD/LTD
• Employer 401(k) contribution