Head of Tutor Community

Summary

Join AlGooru as the Head of Tutor Community and lead the tutor lifecycle, from recruitment and onboarding to engagement and retention. Ensure a high-quality tutor supply aligned with AlGooru's goals. Collaborate with product, marketing, and design teams to enhance tutor experience and platform efficiency. Manage tutor communications, plan engagement events, and create and manage tutor profiles. Lead optimization of operational workflows, monitor key metrics, and leverage data visualization tools. Conduct focus groups and collaborate with marketing for tutor-led initiatives. AlGooru offers a chance to transform education, with career development opportunities, flexible work arrangements, competitive salary and benefits, and a supportive team environment.

Requirements

• 5+ years experience in community management, operations, or data-driven education roles
• Proven ability to lead community initiatives and foster engagement in digital platforms
• Proficiency in statistical analysis and tools such as Excel
• Excellent organizational, analytical, and problem-solving skills
• Passion for education, mentorship, and community development

Responsibilities

• Own and optimize the end-to-end tutor lifecycle from recruitment and onboarding to engagement, retention, and performance tracking
• Ensure platform excellence by maintaining a high-quality, well-represented, and data-driven tutor supply aligned with AlGooru’s operational goals
• Drive cross-functional collaboration with product, marketing, and design teams to enhance tutor experience, platform content, and operational efficiency
• Own and continuously improve AlGooru’s tutor application flow and vetting criteria
• Screen tutor applications, follow up on documentation, and support applicants throughout the onboarding process
• Design and maintain a Tutor Application Roadmap aligned with company goals, in coordination with the Product team
• Manage recruitment metrics and ensure the platform maintains a high-quality tutor supply
• Lead the end-to-end onboarding process, including the creation of guides, training material, and documentation
• Own tutor communications: manage all content sent to tutors and ensure consistency, clarity, and alignment with AlGooru's tone
• Respond to tutor queries and provide guidance throughout their journey
• Plan and execute tutor community engagement events (webinars, challenges, feedback sessions)
• Collaborate with the Design and Marketing teams to produce engaging, educational content
• Launch recognition and incentive programs to drive motivation and performance
• Cultivate partnerships with external organizations to enhance tutor satisfaction
• Own and monitor Tutor Happiness and Retention KPIs
• Create and manage tutor profiles/cards featured on the platform, ensuring quality and accuracy
• Collect multimedia and supporting materials to boost tutor visibility and conversion
• Lead optimization of operational workflows for basic and preferred tutors
• Monitor and analyze key metrics like tutor activity, tutor saturation, and supply-demand alignment
• Leverage data visualization tools to present insights and guide decision-making
• Identify trends and process gaps through statistical analysis, communicating findings to product teams for technical enhancements
• Conduct tutor focus groups, interviews, and usability testing to support product development
• Collaborate with marketing for tutor-led social media initiatives
• Ensure alignment between tutor operations and platform feature rollouts

Preferred Qualifications

• Data visualization experience (e.g., Tableau, Power BI)
• Experience managing or building data pipelines
• Background in education or edtech

Benefits

• Competitive salary
• ESOP shares
• Quarterly bonuses
• Work from anywhere
• Unlimited PTO
• Free hardware/software
• Learning budget
• AlGooru Library