Healthcare Quality And Accreditation Specialist

Summary

Join Curai Health, an AI-powered virtual clinic, as their experienced Healthcare Quality and Accreditation Specialist. You will lead clinical quality and accreditation initiatives, ensuring compliance with NCQA standards and other relevant requirements. Responsibilities include managing quality metrics, collaborating with clinical teams, and driving continuous improvement. This role reports to the Operations Manager and requires strong analytical, communication, and organizational skills. Curai Health offers a remote-first work environment and a competitive compensation package, including benefits like unlimited PTO, flexible hours, excellent medical coverage, and a 401(k) plan.

Requirements

• Bachelor’s degree in Healthcare Administration, Nursing, or a related field
• Minimum of 3–5 years of experience in clinical quality, accreditation, or healthcare compliance, preferably within telemedicine or a similar healthcare setting
• Minimum of 3–5 years of experience in maintaining accreditation programs in a healthcare setting (e.g., NCQA, URAC, etc.)
• Strong knowledge of NCQA standards and other relevant accreditation processes
• Proven ability to manage existing quality metrics and support continuous improvement
• Excellent analytical, communication, and organizational skills
• Ability to work independently and collaboratively in a remote, fast-paced environment
• Strong problem-solving skills and attention to detail

Responsibilities

• Implement and maintain a comprehensive quality program that aligns with the company’s strategic goals
• Ensure effective tracking and reporting of existing quality metrics, identifying trends and areas for improvement
• Collaborate with clinical teams to ensure adherence to established quality protocols and best practices
• Maintain compliance with NCQA standards and other relevant accreditation requirements, ensuring the organization meets all regulatory obligations
• Monitor and interpret accreditation standards and guidelines to keep the company compliant with evolving requirements
• Work with cross-functional teams to ensure policies and procedures are updated according to accreditation standards
• Lead clinical quality assurance efforts, including audits, quality metric performance analysis, and process improvements in partnership with clinical leadership
• Analyze existing quality performance reports, providing insights and recommendations to leadership for enhancing clinical outcomes
• Communicate quality performance results and improvement strategies to stakeholders, ensuring transparency and accountability
• Provide ongoing training and support to clinical staff on quality standards, compliance measures, and best practices
• Lead onboarding and retraining processes in collaboration with clinical leadership to ensure clinical staff are aligned with accreditation and general quality expectations
• Drive initiatives focused on enhancing clinical quality, patient safety, and overall patient care experiences
• Collaborate with teams to implement strategies that improve patient satisfaction and clinician performance

Preferred Qualifications

Master’s degree in Healthcare Administration, Nursing, or a related field

Benefits

• Competitive compensation and stock
• Unlimited PTO, flexible working hours, and remote working options
• Excellent medical, dental, vision, flex spending plans, and paid parental leave
• 401(k) plan with employer matching