H&M Group is hiring a
H&M Sales Associate

Summary

Join H&M as a Retail Sales Associate and provide excellent customer service while maintaining a tidy sales floor and following safety and security procedures. This role requires passion for customer service, multitasking skills, inclusivity, positivity, creativity, flexibility, and physical abilities such as lifting and standing for long periods.

Requirements

• Passionate for customer service and helping people find their style
• A multi-tasker who enjoys working in a fast-paced environment
• Inclusive, positive, creative, and willing to learn on the job!
• A team player with a flexible approach
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool
• Must be able to work a flexible work schedule including nights and weekends

Responsibilities

• Actively greet and engage with customers in the service areas and on the sales floor to provide the best customer experience
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience
• Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Actively process, stock, and replenish garments on sales floor and stock room
• Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
• Eager to educate and promote our H&M Loyalty program to our customers
• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times

Benefits

• Staff discount card usable on all H&M Group brands in stores and online
• Participation in the H&M Incentive Program – HIP