H&M Group is hiring a
H&M Sales Associate

Summary

Join H&M as a Retail Sales Associate and provide the best customer experience by actively engaging with customers, maintaining a neat sales floor, and following safety procedures. This role requires passion for customer service, ability to lift 20 pounds, stand for long periods, and work flexible hours.

Requirements

• Passionate for customer service and helping people find their style
• A multi-tasker who enjoys working in a fast-paced environment
• Inclusive, positive, creative, and willing to learn on the job!
• A team player with a flexible approach
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool
• Must be able to work a flexible work schedule including nights and weekends

Responsibilities

• Actively greet and engage with customers, offer assistance, share Product and Fashion knowledge
• Maintain a neat and tidy sales floor, fold, hang, display, and merchandise garments per H&M guidelines
• Unload delivery truck, receive, open, unpack merchandise, label with security tags within efficiency timeline goals
• Process, stock, and replenish garments on sales floor and stock room
• Ring on the register, report and handle all required transactions, issue receipts, fold and place merchandise in appropriate bag following the register best practices routine
• Educate and promote H&M Loyalty program to customers
• Share knowledge and skills with colleagues, offer help where needed to build a positive working environment
• Work in accordance with H&M standards and local legislation with health & safety and security routines

Benefits

• Staff discount card usable on all H&M Group brands in stores and online
• Inclusion in H&M Incentive Program – HIP