HR Back-office Coordinator

Summary

Join Sutherland, a global company with a presence in 60 locations worldwide, and represent a prestigious e-commerce brand as a customer service professional.

Requirements

• Excellent Romanian proficiency (B2H)
• Great command of English (B2)
• Previous customer service experience preferred
• Strong communication skills to nurture customer relationships
• Ability to multitask and make swift decisions
• Kindness and politeness are key
• Aptitude for simplifying complex information

Responsibilities

• Address partner queries promptly and professionally
• Prioritize effective solutions for partners' needs
• Uphold company standards and radiate positivity
• Thrive in collaborative teamwork environments

Benefits

• Job security with a permanent contract
• Additional health and life insurance coverage
• Generous annual leave, including wellness days
• Paid breaks to recharge
• Food vouchers to fuel your day
• Clear career advancement opportunities
• Remote work flexibility
• Competitive salary package
• World-class on-the-job training