Implementation Consultant

Summary

Join Altera, a health IT solutions provider, as a remote implementation specialist in Canada (preferably Winnipeg). You will deploy Altera applications, provide workflow consulting, and ensure successful project implementation. This role requires 2+ years of healthcare implementation/configuration experience and a bachelor's degree or equivalent. Up to 80% travel may be required if not based in Winnipeg. The position offers a competitive salary ($80,000-$125,000 CAD) and a remote work arrangement with a standard work week, although after-hours support may be needed.

Requirements

• Bachelor’s degree or equivalent/years of experience required
• 2+ years healthcare implementation/configuration experience
• Client presentation experience; strong written and oral communication skill set
• Project management experience; skilled at managing numerous key priorities simultaneously
• History of taking on roles, tasks and projects where quickly learning new info is required; a "quick study."
• Up to 80% travel to the client site is required, if the candidate doesn't live in Winnipeg, Manitoba

Responsibilities

• Implement Altera software at our Winnipeg client site
• Perform all project workplan tasks in accordance with contracted project scope
• Perform system configuration tasks and provide system configuration consultation to clients
• Provide workflow consultation and guidance to clients
• Identify and resolve, and/or escalate, system and workflow issues that arise throughout your implementation project
• Provide activation support; meet or exceed client utilization targets
• Set appropriate expectations with clients and manage them throughout the project life cycle
• Anticipate client needs; consistently place clients at the center your thinking; function as the client advocate

Preferred Qualifications

• Clinical background preferred
• Technology background, i.e. background in SQL or SSRS reporting preferred
• EHR experience / workflow knowledge preferred
• Knowledge of our Sunrise application preferred

Benefits

• Remote role
• Standard work week or as defined by assignment requirements
• Salary Range $80,000 — $125,000 CAD