Implementation Consultant

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RippleMatch

📍Internship - United States

Job highlights

Summary

Join Chamberlain Group as an Implementation Consultant Intern and learn the myQ Enterprise software to build out our knowledgebase. You will work with existing Implementation Managers and Consultants, assist with a real project, and gain experience in IoT enabled commercial hardware.

Requirements

  • Currently pursuing a bachelor’s degree in industrial engineering, business with an emphasis in supply chain, or a related field at an accredited college or university
  • Must be able to work at our Oak Brook, IL office (15 miles west of Chicago) 3 days a week
  • Ability to travel within the US

Responsibilities

  • Learn the myQ Enterprise software through trial and error, testing and assisting others during implementation
  • Build out sections of our knowledgebase with the details of how key features & functions work in the software
  • Use Jira and Confluence to create issues for software bugs (Jira) and maintain the knowledgebase (Confluence)
  • Attend meetings, including project status, product demos, and issues review
  • Work collaboratively as part of a cross-functional team
  • Assist other team members with projects as needed

Benefits

  • Development & Skills Training: We offer informative workplace success sessions to hone your skills, covering topics from time management to effective communication
  • Networking: Events are open to interns and full-time employees to encourage early-career networking and guidance opportunities
  • Mentorship: You’ll be assigned a full-time employee as your mentor who will guide you throughout your program
  • Conversations with Leaders: Meet with and learn from our CEO and other leaders at CG through intimate and authentic Q&A sessions

Job description

This role is with Chamberlain Group. Chamberlain Group uses RippleMatch to find top talent.

About the Role:

As an Implementation Consultant Intern within Chamberlain Group’s Emerging Business Group, you will learn the myQ Enterprise software and document key aspects of its functionality to help build out our knowledgebase.  You will build a repository that helps existing consultants find answers more quickly,keeping projects on track and improving our ability to train new hires on myQ Enterprise.

You will learn about Chamberlain’s IoT enabled commercial hardware, our myQ Enterprise software being deployed in warehouses and distribution centers, and work with existing Implementation Managers and Consultants as well as assist with a real project.

Essential Duties and Responsibilities:

Implementation Consultant Interns can expect to do the following:

  • Learn the myQ Enterprise software through trial and error, testing and assisting others during implementation

  • Build out sections of our knowledgebase with the details of how key features & functions work in the software

  • Use Jira and Confluence to create issues for software bugs (Jira) and maintain the knowledgebase (Confluence)

  • Attend meetings, including project status, product demos, and issues review

  • Work collaboratively as part of a cross-functional team

  • Assist other team members with projects as needed

  • Comply with health and safety guidelines and rules

Minimum Qualifications:

  • Currently pursuing a bachelor’s degree in industrial engineering, business with an emphasis in supply chain, or a related field at an accredited college or university

  • Must be able to work at our Oak Brook, IL office (15 miles west of Chicago) 3 days a week

  • Ability to travel within the US

Preferred Qualifications:

  • Basic understanding of project management concepts

  • Working knowledge of any project management and/or issue tracking software (Jira and Confluence preferred)

  • Working knowledge of MS Office products

  • Strong analytical abilities and effective writing and communication skills

About Chamberlain Group:

Chamberlain Group is a global leader in access solutions. Our leading brands like LiftMaster, Chamberlain, Merlin and Grifco are found in millions of homes and commercial applications across the globe. Our innovative products powered by the myQ digital ecosystem provide customers with smart access solutions to move safely through garages, homes, communities, businesses, and storage facilities.

At Chamberlain Group, we hire smart people to work on cool products for a connected world.

About our Internship Program:

At Chamberlain Group, our interns work on real, meaningful projects that are at the center of our business strategy and our company’s transformation.  Our program offers you:

  • Development & Skills Training: We offer informative workplace success sessions to hone your skills, covering topics from time management to effective communication.

  • Networking: Events are open to interns and full-time employees to encourage early-career networking and guidance opportunities.

  • Mentorship: You’ll be assigned a full-time employee as your mentor who will guide you throughout your program.

  • Conversations with Leaders: Meet with and learn from our CEO and other leaders at CG through intimate and authentic Q&A sessions.

  • Community Giving: Attend volunteer outings with other interns to give back in the community.

We are currently only considering applicants for internship and co-op positions who do not require employment sponsorship now or in the future. Candidates working on OPT authorization will not be considered.

​Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

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