Remote Implementation Engineer

Summary

The job is for an Implementation Engineer at Prelim, a small but growing startup that specializes in digital account opening for banks. The role involves implementing, deploying, and supporting the platform, working closely with customers to configure the product, debug integration issues, and shipping small fixes. The ideal candidate should have a Bachelor's degree in Computer Science or related field, strong experience with REST & SOAP integrations, back-end technologies such as Node.js, Python, or Ruby, and databases like PostgreSQL.

Requirements

• Bachelor's degree in Computer Science or related field
• Strong experience with REST & SOAP integrations
• Experience with back-end technologies such as Node.js, Python, or Ruby
• Experience with databases such as PostgreSQL
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities

Responsibilities

• Implement, deploy, and support the platform that powers digital account opening for banks across the world
• Own the onboarding of customers and ensuring their success using Prelim
• Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases
• Tackle technical limitations or opportunities in Prelim that need solving via code or partner with our product engineering teams to tackle the problem
• Be the voice of our customers and represent their needs to the rest of the organization
• Present the results of our work to a wide ranging audience from engineers to C-suite executives
• Demo Prelim and answer questions about how to make the best use of the product
• Create technical content to demonstrate best practices
• Suss out the blockers for a customer in adopting Prelim — and overcome them through content, education, product improvements, and training
• Serve as the primary, ongoing technical point of contact for our users
• Help interview and grow the implementation engineering team

Benefits

$100,000 - $120,000 a year