Remote Solution Architect

Summary

Join SpryPoint, a leading provider of cloud-based solutions for the utility sector, as an experienced Solution Architect. The successful candidate will work directly with customers to implement cutting-edge enterprise applications and own the practice of designing, describing, and managing the SpryPoint solution.

Requirements

• 3+ years of experience implementing enterprise utility software, specifically with utility Customer Information Systems (CIS)
• Ability to map processes with direct experience working on a large process mapping project
• Experience with Mobile Field and Workforce Management (MFM & MWM), Work Order & Asset Management (WAMS) and Customer Engagement Portal experience is an asset
• Experience analyzing large data sets is an asset
• Strong understanding of relational databases & SQL in particular
• Understanding of modern development and deployment methodologies such as AWS, Google Cloud Platform and/or Azure
• Experience working with Reporting & Business Intelligence Platforms

Responsibilities

• Work with SpryPoint Clients to match best practices with future state business requirements
• Own overall quality of the implementation, completing regular audits and quality checks, ensuring best practices are followed
• Lead and document Discovery (Analysis) sessions, Business Process reviews, Integration Design sessions, and Data Mapping exercises
• Own and approve Discovery Reports
• Review and provide feedback on all Business Process Design documents
• Create and maintain process flows and best practices documents for system configuration and testing
• Oversee and support system configuration
• Provide input on training and testing materials
• Document issues encountered during testing and acceptance phases
• Maintain project-related documentation including issues logs, configuration guides and test cases

Benefits

• Remote-first and autonomous working environment with flexible working hours
• Competitive compensation package
• Macbook + $500 towards your home office setup
• Health, dental, vision, and life insurance
• Generous PTO, ½ day Summer Fridays, and unlimited sick days
• RRSP (Canada) and 401k (US) matching program
• Professional development courses, $2,500 annual tuition assistance, and a book bounty program