CloudHire is hiring a
Inbound Support & Reconciliation Specialist

Summary

Join our team as a full-time Inbound Support & Reconciliation Specialist I to work alongside our US-based Merchant Operations team, supporting eCommerce websites and warehouse channels.

Requirements

• Strong written and verbal communication skills
• Detail oriented and has a high level of attention to detail
• Ability to learn and follow processes
• Ability to work in a fast-paced environment with tight deadlines and shifting priorities
• Active listener and good team collaborator
• Basic Microsoft Excel skills
• PC proficient

Responsibilities

• Create digital packing slips in our warehouse management system
• Solve Stocking PO tickets as assigned
• Send email communication to vendors as needed
• Make outbound phone calls to vendors as needed

Preferred Qualifications

• Prior inbound/outbound phone call experience preferred
• Knowledge of automotive parts (not required, but a plus)

Benefits

• Work From Home
• Training & Development
• Performance Bonus