Infrastructure Engineer

Summary

Join Utility Warehouse's BTG Workplace Technology Team as an Infrastructure Engineer and manage, troubleshoot, and deploy infrastructure, focusing on the Windows environment but extending to network, product, and cloud systems. Act as a subject matter expert for technical troubleshooting, assist with incident response, and design automation strategies. You will manage on-premise and cloud environments, utilize monitoring systems, troubleshoot operational issues across various systems, and apply knowledge of infrastructure as code. Additional responsibilities include strengthening Active Directory security, deploying and maintaining Microsoft RDS and SCCM/Intune, managing SQL Server databases, administering virtualization technologies, and developing PowerShell/DSC scripts. The team works in a collaborative environment, utilizing various tools and platforms. This role offers a competitive salary, flexible/remote working, share options, and a comprehensive benefits package.

Requirements

• Autonomous teams making use of common platforms for product development
• Github, with a strong leaning towards supporting (and release) of open source projects
• Microsoft DSC
• Kubernetes & Docker
• Terraform & Ansible
• VMWare ESXi/vSAN, Netapp Filers
• Linux in on-premise clusters and in Cloud (AWS/GCP)

Responsibilities

• Manage, troubleshoot and deploy infrastructure, specifically focused on the Windows environment but extending to network, product and cloud systems
• Act as a subject matter expert for technical troubleshooting across our managed systems
• Assist with incident response and post-incident analysis for the broader operations domain
• Design and develop automation strategies for ongoing system management and administration, including the use of appropriate automation and configuration management tools
• Introduce & motivate for improved tooling where required
• Manage and support both on-premise and cloud environments within a technology operations team
• Utilise and maintain monitoring, alerting, and service desk systems, following established processes and creating documentation where needed
• Troubleshoot and resolve technical operational issues across Active Directory, Windows, Linux, and networks, with a primary focus on Windows while leveraging knowledge of Linux
• Apply a working knowledge of infrastructure as code and automated provisioning & configuration management using tools like Microsoft DSC, Terraform, and Ansible
• Strengthen and maintain Active Directory security
• Deploy, maintain, and optimise Microsoft RDS for performance and reliability
• Manage and configure SCCM and/or Intune for system administration and endpoint management
• Deploy, operate, and maintain legacy MS SQL Server, MS-SQL databases, and related services, including stored procedures, SSRS, SISS, and DTSx
• Administer and support virtualisation and containerisation technologies such as VMWare and Docker
• Work effectively in a remote environment or collaborate with distributed teams
• Develop and maintain PowerShell/DSC scripts for production use, ensuring reliability and efficiency

Benefits

• Competitive, benchmarked salary
• Flexible/ remote working
• Share options - giving you ownership in the business
• 25 days holiday plus Bank Holidays
• Life Assurance up to 4 x your salary
• Private pension scheme
• Discounted UW services (30% mobile & broadband, 10% energy & insurance)
• A free UW cashback card - earning you cashback on all your spending!
• Discounted healthcare & medical cash plans
• A free virtual GP service
• Save As You Earn Scheme
• A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, virtual fitness classes and wellness tools
• Access to Spark – a holistic approach to learning and development created by UW to empower your personal and professional growth. You’ll have huge opportunities for exposure & development through involvement in a range of projects as we scale up as well as access to professional training relevant to your role
• Regular team and company social events