Inside Sales Representative

Summary

Join Rittal as an Inside Sales Representative to sell products and services, focusing on customer satisfaction, retention, and business growth. Maintain customer relationships through ongoing contact and support, closing sales within a defined region. Respond to inquiries, offer product guidance, and execute sales strategies. Generate sales reports, identify opportunities to increase sales volume, and ensure service levels are met. Collaborate with other sales teams and participate in trade shows and customer visits. Complete product and sales training to advance your knowledge and skills.

Requirements

• 3-5 Years of experience in a sales-related position
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent interpersonal and communication skills both verbal and written
• Quick leaner, receptive to coaching, and collaborative
• Exceptional time management, attention to detail, and follow-up skills
• High energy, initiative-taking, and goal oriented

Responsibilities

• Represent and communicate Rittal’s overall product line to potential and current customer base
• Increase sales and market share within a defined region through strategic outreach and daily, initiative-taking sales activities
• Identify and create high priority, target account contact database within defined regions
• Contacts existing and potential customers to follow up on leads determine the status of quotations
• Partner effectively with Field Sales to drive full cycle sales coverage and achieve regional goals
• In-depth understanding of Rittal products, markets, applications, and distributor models
• Detailed understanding of the customer’s needs as related to the products or services being sold
• Collaborate with Inside Sales/Outside Sales/Manufacture Rep’s/Distributors
• Communicate opportunities, issues, and trends to management
• Participate in trade shows and onsite/offsite customer visits, up to 25%
• Complete rotation of training to gain advanced knowledge of products, selling skills, customer relationship skills and others as needed
• Other duties and responsibilities as assigned or required

Preferred Qualifications

• Bachelor’s degree is preferred
• Working remotely from home office
• Technical background and knowledge of industrial products is preferred
• Willingness to relocate for sales advancement opportunities