Inside Sales Representative II

Summary

Join a dynamic team at Housecall Pro, where you'll serve as an Inside Sales Representative II, bridging the company and customers through consultative selling. You'll drive sales cycles, build trust with service professionals, and foster connections beyond transactions.

Requirements

• 2-3+ years of experience in a full-time customer-facing sales role
• Bachelor’s degree or equivalent work experience preferred
• CRM experience (i.e., Salesforce, HubSpot)
• Proven ability to develop strong relationships with customers and act as a trusted consultant
• Experience in managing the entire sales cycle, including closing deals and ongoing account management

Responsibilities

• Use a consultative selling style centered around understanding Pros' specific challenges and objectives
• Drive the complete sales cycle, from booking to closure
• Collaborate with the team to drive new service attachments, increasing usage as a percentage of Pros' Gross Merchandise Volume (GMV), and boosting Monthly Recurring Revenue (MRR) per managed account
• Build trust and deeper connections with Pros by empathizing with their pain points and positioning the platform as a long-term solution
• Maintain daily activity metrics, balancing calls and attended demos
• Stay informed on product and technology developments to provide updated, relevant advice to customers
• Track customer engagement and satisfaction, addressing any concerns or challenges promptly to ensure continued success
• Serve as a mentor and role model to junior team members, sharing best practices and insights

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement