Instructor

Summary

Join BeyondTrust as a Technical Trainer and transform our customers into product experts. You will develop and deliver engaging technical training, adapting to diverse audiences and skill levels. This role involves assessing training needs, participating in curriculum development, and utilizing new learning technologies. You will be responsible for training customers on BeyondTrust software, ensuring complete knowledge transfer, and maintaining up-to-date IT skills. Success in this position requires strong communication, presentation, and technical skills, along with experience in software training. BeyondTrust offers a culture of flexibility, trust, and continual learning, fostering professional growth and impact.

Requirements

• Bachelor’s degree with 1-2 years experience or at least 5 years related professional experience
• Experience delivering software training both on-site and virtually
• IT technical foundations are a must
• Comfortable and familiar with working with Fortune 500 companies, government, and educational institutions
• Excellent communication, interpersonal, and presentation skills
• Personable yet knowledgeable training demeanor
• Ability to translate technical concepts into customer use cases
• Proficient in Project Management and Communication with stakeholders
• Be able to create content and write technical documents

Responsibilities

• Assess individual/group training needs for each course
• In-depth knowledge of the BeyondTrust software product lines
• Participate in the development and ongoing maintenance of BeyondTrust University training materials
• Make use of new learning technologies such as distance learning tools
• Keep personal IT skills and knowledge up to date
• Responsible for training customers on BeyondTrust software and ensuring full knowledge transfer
• Proven customer-facing communication and ability to properly set and manage customer expectations
• Organizes, plans, and delivers courses

Preferred Qualifications

• Strong desire to learn new skills and technologies
• Cyber Security and/or networking background
• Working knowledge of Microsoft Windows environments