Internal Communications Specialist

Summary

Join Mercury's growing team as an Internal Communications Specialist and help shape how we share important updates, celebrate wins, and keep employees connected. You will bring structure and creativity to our communication channels, ensuring employees have the right information at the right time. Working closely with various teams, you'll bring stories to life and make internal communication seamless and impactful. You will play a key role in executing Mercury's internal communication strategy, fostering alignment, transparency, and excitement. If you love storytelling, thrive in fast-paced environments, and enjoy simplifying complex information, this role is perfect for you.

Requirements

• Have 2+ years of experience in internal communications
• Have proven experience with utilizing Slack for internal communications initiatives
• Have proven experience managing a company Intranet, experience with Notion is preferred
• Be a strong writer and storyteller – you can make even the most complex topics engaging and easy to understand
• Be detail-oriented and highly organized, with a knack for structuring information clearly
• Have a collaborative mindset – you love working across teams and helping bring ideas to life
• Be comfortable navigating ambiguity, adapting to shifting priorities, and making clear decisions
• Be passionate about making internal communication more effective, engaging, and fun

Responsibilities

• Drive engaging and effective internal communications that keep employees informed, aligned, and connected to Mercury’s mission
• Assist in planning our weekly All-Hands, ensuring relevant updates are shared in an impactful way
• Curate and manage our employee newsletters, gathering and organizing company updates in a way that’s informative, engaging, and fun
• Support and optimize our company intranet (Notion), keeping it organized, up-to-date, and easy to navigate for all employees
• Enhance company-wide communication processes across Slack, Notion, and Google Suite to reduce noise, improve clarity, and ensure scalability as we grow
• Help create and maintain an internal communications playbook, establishing best practices, guidelines, and processes to improve clarity, consistency, and alignment across the company
• Bring a strategic mindset to internal communications —you’re not just a writer but a thought partner who isn’t afraid to share ideas and challenge processes to make them better
• Own projects end to end —you're not just executing tasks, but bringing structure, clarity, and organization to various communication initiatives
• Support internal communication projects —staying organized, adaptable, and having fun along the way

Benefits

• Base salary
• Equity (stock options)
• Benefits