Communications Specialist 1

Summary

Join Modernizing Medicine (ModMed) as a Communications Specialist and play a key role in crafting and delivering external communications to clients. You will orchestrate mass communication campaigns using email automation and in-application platforms, ensuring timely updates reach customer segments. Leveraging your expertise in Adobe Creative Suite, you will produce engaging visual content for various digital formats. Your responsibilities include writing clear and compelling communications, explaining technical concepts, and providing content support to internal teams. You will coordinate with others to meet deadlines and work effectively in a fast-paced environment. ModMed offers a competitive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.

Requirements

• A minimum of 3-5 years of experience drafting and editing content for sending mass communications required
• Prior experience building and sending email campaigns and working on content management platforms such as WordPress, Salesforce Communities, or other online forums
• Understand Corporate Communications and Digital Content Marketing principles
• Demonstrate prowess/flexibility for a variety of digital content channels and use of CRM platforms - Salesforce preferred
• Attention to detail and time management skills required
• Working knowledge of project management tools such as Asana & JIRA, or the like
• Ability to work in a fast-paced, deadline-driven work environment

Responsibilities

• Orchestrate and send mass communication campaigns utilizing an email automation system and/or in-application communication platforms to message customer segments on important company and software updates
• Provide minor production expertise using Adobe Creative Suite products (or similar) including image sizing and customization in Photoshop and Illustrator
• Ability to apply graphic content for use in various digital formats
• Write compelling communications and explain technical concepts and documentation
• Provide content support to internal teams when necessary
• Coordinate with others in response to competing demands to ensure work is completed in a timely manner

Preferred Qualifications

Knowledge of healthcare is a plus

Benefits

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters