IT Analyst

Summary

Join Rezilient Health as an IT professional to manage and maintain the technology that powers their innovative CloudClinics, overseeing networking functions, device management, and resolving technical issues. You'll collaborate with product, operations, and clinical teams to ensure smooth operation in a fast-paced environment.

Requirements

• 3-5 years of experience working in a fast-paced, agile environment
• Strong knowledge and experience with computer and networking hardware, including but not limited to routers, modems, access points, firewalls, etc
• Strong knowledge and experience with TCP/IP protocol, DHCP, DNS, Active Directory, Google Workspace and VPN
• Knowledge and experience with MDM solutions is a plus
• Experience with Linux, Mac and Windows OS
• Proficiency in troubleshooting hardware and software related problems
• Proficient in shell/bash scripting
• Experience with Python is preferred

Responsibilities

• Take ownership over networking functions and device management for all devices being used in Rezilient CloudClinics and by Rezilient Staff
• Be responsible for device and application provisioning for all Rezilient Staff and Clinic devices
• Discover and remediate sources of unusual behavior encountered by end users, including bugs and support requests
• Ability to travel and help deploy CloudClinics in markets across the US
• Remotely monitor and maintain CloudClinic IT technology stack and network infrastructure across certain regions in the US
• Work on automating deployment operations and improving scalability of CloudClinic tech stack

Benefits

• Generous PTO
• Paid family leave
• Comprehensive medical, dental, vision, and life insurance
• Stock options