Remote IT Engineer

Summary

The job is for a position at EcoVadis, a company that provides business sustainability ratings. The role involves managing and optimizing internal IT policies/processes, troubleshooting and supporting business applications, and more. The qualifications required include a degree in Computer Science or equivalent, proven technical experience, knowledge of Web Services, API protocols, ITIL Foundation (plus), cloud technologies like Azure, AWS, GCP, strong communication skills, excellent organization skills, and attentiveness to end-users and business goals.

Requirements

• Holder of a degree in Computer Science, Information Technology or equivalent
• Proven technical experience in managing applications and computer systems
• Knowledge in process automation, best practice approach, technology efficiency, and effectiveness
• Knowledge of Web Services and programming languages like JSON is required
• Knowledge and hands-on experience using API protocols is a must
• Working knowledge of IT service, change and problem management (ITIL Foundation is a plus)
• Strong problem-solving skills with accuracy and attention to detail
• Knowledge of cloud technologies like Azure, AWS, GCP. Experience is a plus
• Strong verbal and written communication skills in English
• Excellent organization skills, ability to systematize and prioritize
• Attentive focus on end-users and business goals, with ability to translate business needs into IT specifications

Responsibilities

• Review applications to ensure that the IT governance policy is met
• Establish, maintain and improve a system of records for business applications
• Review, maintain and optimize internal policies/processes related to enterprise applications
• Participates in the design configuration, problem diagnosis, maintenance, and installation of application systems
• Evaluate, deploy, troubleshoot and support business applications for end-users
• Manage an array of business applications including security configuration and integrations
• Support the Authorization team in establishing the mechanisms and automation for Access Management and User Provisioning on business applications
• Propose, devise and implement automations for business applications with the objective to increase efficiency of both support teams and end-users
• Work closely with Enterprise Architects to validate use-cases and requirements for new and existing business applications
• Work with other teams to support installation, update and maintenance of business applications
• Undertake application administration, custom query and report creation, end-user support, training, troubleshooting, and documenting business processes and procedures
• Support regular audits on business applications to ensure compliance with security and operational requirements
• Participates in testing and installing new software releases and application system upgrades
• Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels

Benefits

• Competitive salaries
• Onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones
• Office and IT equipment
• Wellness allowance
• Work from Home Allowance
• Travel Grant allowance
• Annual performance bonus
• Remote work from abroad policy
• Flexible working hours
• Hybrid/ full remote work
• Pension contributions and optional private health coverage
• Internet and electricity bill allowance
• CSR activities
• Community service day when volunteering