IT Manager

Summary

Join Energy Solutions, a growing company focused on market-based programs for energy and water savings, as a full-time IT Manager (Systems Administration). Lead a small team, overseeing the implementation, support, and maintenance of corporate networks, telephony, and software platforms. This hybrid role requires on-site work at one of our offices (Oakland, CA; Portland, OR; Chicago, IL; or Boston, MA) a minimum of one day per week. The IT Manager will also be responsible for resolving tickets and providing backup support. The position offers a competitive salary ($105k-$130k annually) and a comprehensive benefits package. We are not currently accepting applications from candidates residing in Alaska, Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, and Wyoming.

Requirements

• Bachelors degree in a related field
• 8 years related experience in IT systems administration
• Demonstrated experience implementing and maintaining networks
• Experience implementing and configuring various software systems
• Demonstrated experience in leading IT projects
• Certification or knowledge in MS Azure desktop VMs, SharePoint, Exchange Online
• Familiarity with systems including Datto RMM, Tableau, Slack, Zoom, InTune , and Alarm.com
• Excellent troubleshooting, communication, and documentation skills
• Advanced knowledge of Windows, Mac OS, and networking troubleshooting
• Ability to work and thrive independently
• A team player, able to work well with and be accommodating of their supervisor and other staff throughout the company

Responsibilities

• Lead team of IT System Administrators to ensure high quality maintenance of software and networks across a hybrid workforce
• Partner with other IT management and leadership (Support, Hardware, and Security) to develop and improve IT processes and best practices
• Ensure firmware and software is regularly patched on a fleet of Windows and Mac systems
• Ensure desktop operating systems are updated and patched
• Ensure corporate networks, telephony, alarm systems, and cameras are properly maintained and secure
• Lead development efforts regarding company cloud infrastructure in MS Azure
• Lead team to follow IT support best practices
• Work with direct team and peers to mitigate and resolve problems
• Author processes and documentation
• Develop staff to grow and succeed in various Information Technology career tracks
• Partner with IT Security Management to provide solutions adhering to SOC 2 + NIST standards
• Report trends, progress of projects, significant problems, and the status of resolution efforts
• Other duties as needed

Benefits

• Medical, dental and vision insurance
• Other pre-tax contribution plans
• Employee Stock Ownership Plan (ESOP)
• Generous retirement package