IT Manager, DevOps

Summary

Join Trupanion as a dynamic and customer-focused DevOps Manager to lead our DevOps team in managing and enhancing our Microsoft Azure-based infrastructure.

Requirements

• Previous experience in a DevOps or infrastructure engineering role, with solid experience in a leadership capacity
• Experience working in a regulated industry, such as healthcare or financial services
• Strong proficiency with Microsoft Windows Server, Entra ID, and Azure services (VMs, App Services, Azure SQL, AKS, etc.)
• Hands-on experience with infrastructure as code (IaC) tools such as Terraform or ARM templates
• Deep understanding of CI/CD principles and experience with tools like Azure DevOps Pipelines, Jenkins, or GitLab CI
• Microsoft certifications such as Azure Administrator Associate or Azure Solutions Architect Expert
• Familiarity with containerisation technologies (Docker, Kubernetes) and microservices architecture
• Knowledge of scripting languages (PowerShell, Python) for automation and orchestration tasks
• Excellent troubleshooting skills and a proactive approach to identifying and resolving technical issues
• Good communication and interpersonal skills, with the ability to effectively collaborate with multi-functional teams
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience)

Responsibilities

• Lead and mentor a team of highly-skilled DevOps engineers, providing guidance, support, and professional development opportunities
• Foster a collaborative and inclusive team culture focused on continuous improvement and innovation
• Utilise Terraform to design, implement, and maintain highly available and scalable infrastructure solutions on Microsoft Azure
• Ensure the reliability, security, and performance of our Azure-based systems and services
• Manage Azure subscriptions, resources, and access controls to optimise cost efficiency and compliance
• Establish and maintain automated CI/CD pipelines for deploying applications and infrastructure changes
• Implement best practices for version control, build automation, and release management using Azure DevOps Services to meet regulatory compliance needs
• Partner with the Infrastructure team to refine and implement monitoring solutions to proactively detect and respond to infrastructure and application issues
• Lead incident response efforts, including root cause analysis, mitigation strategies, and post-incident reviews
• Collaborate with the InfoSec team to ensure compliance with industry standards and regulations, such as SoX, NYDFS and GDPR
• Implement security standard processes and controls to protect sensitive data and infrastructure assets
• Create and maintain comprehensive documentation for infrastructure configurations, processes, and procedures
• Promote knowledge sharing and cross-training within the DevOps team and with other groups

Benefits

• Bonus opportunities
• Private medical insurance and health cash plans
• 33 days annual leave including bank holidays
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, and fun office environment
• Cycle to work scheme
• Life Insurance, Critical Illness Cover and Group Income Protection
• Lifestyle Spending Account
• Various Employee Assistance Programmes including Mental Health Support, Medical Referrals, Legal and Financial Support and Perks