IT Project Manager

Summary

Join Abnormal Security as an IT Project Manager to support our AI Platform team, driving the delivery of impactful AI capabilities by managing multiple concurrent projects in an agile framework. This role involves orchestrating collaboration across ML, infrastructure, and product teams, enabling fast, reliable feature development at scale. You will lead Agile and Scrum ceremonies, facilitate collaboration, improve project visibility and accountability, and keep stakeholders informed. The ideal candidate is comfortable in technical environments and possesses solid knowledge of machine learning, data engineering, or AI concepts. You will be responsible for driving projects from conception to delivery, maintaining sprint plans, defining and tracking KPIs, and implementing tooling for project tracking and reporting. This position requires a Bachelor's degree and 4–6 years of relevant experience.

Requirements

• 4–6 years of project management experience in technology environments, primarily utilizing Agile delivery
• Proven experience working with or supporting AI/ML or Data Engineering teams
• Solid command of ServiceNow, Jira and/or similar Agile project management tools
• Track record of delivering high-impact software or platform features
• Effective communicator and facilitator across highly technical and non-technical audiences
• Bachelor's degree in Computer Science, Information Systems, or a related field
• Demonstrated ability to drive change and process improvements in ambiguous environments
• Experience working with distributed or remote-first teams

Responsibilities

• Drive AI Platform projects from conception to delivery in an Agile environment
• Maintain sprint plans, coordinate team ceremonies, and ensure accurate story estimation and backlog hygiene
• Define and track KPIs to measure project delivery performance and stakeholder satisfaction
• Build and maintain relationships with Engineering, Data Science, and Product partners
• Implement tooling for project tracking, communication, and reporting
• Facilitate retrospectives and continuous improvement loops
• Report regularly to leadership with progress, blockers, and mitigation strategies
• Support roadmap planning and team resource forecasting

Preferred Qualifications

• PMP, CSM, or SAFe certification
• Experience with MLOps workflows or AI/ML deployment practices
• Experience at a high-growth startup or SaaS company
• Exposure to cloud platforms like AWS, GCP, or Azure
• Background in data product or AI feature lifecycle management
• Experience managing processes/projects in ServiceNow SPM / PPM

Benefits

• Bonus
• Restricted stock units (RSUs)