Jr. UX Project Manager

Summary

WebFX is seeking a Junior User Experience (UX) Coordinator to join their team of #BestCoworkers. This entry-level position requires a Bachelor's Degree, GPA above 3.4, and related skills such as customer service experience, Excel/Google Docs skills, presentation skills, and strong communication skills. The role involves interacting with clients, developing project specifications, managing schedules, performing quality testing, and communicating with clients. Benefits include on-the-job training, opportunities for career growth, flexible schedule, pet-friendly office, profit sharing, and generous paid time off.

Requirements

• A Bachelor’s Degree
• GPA above 3.4

Responsibilities

• Interact with clients as a direct point of contact, asking key questions to understand their needs, educating them through clear communication, and making suggestions on industry best-practices
• Work to maintain our world-class client retention rate by delivering a high level of client satisfaction
• Develop and outline projects specifications for website builds (utilizing UX best practices)
• Organize, manage, and communicate project schedules to internal team members
• Perform quality testing for website builds and launches, evaluating performance, functionality, UX, etc
• Complete deliverables in a timely and efficient manner while maintaining project timelines and keeping projects within scope

Preferred Qualifications

• Part-time/summer job/internship experience is a must
• Customer service experience in any industry
• Advertising/marketing agency experience
• Experience in computer science/HTML/CSS or UX (User Experience)
• Project management experience

Benefits

• On-the-job training from the experts
• Opportunities for ongoing personal learning and development
• Flexible Schedule (start your day between 8 and 10 am)
• Potential promotional path for Jr. User Experience (UX) Project Manager
• Compensation: $44,000 -$46,500 (potentially higher based on work experience)