Junior HR Generalist

Summary

Join ZigZag Global as a Junior HR Generalist in Ratingen, Germany! This hybrid role combines on-site and remote work, supporting a growing warehouse team. You will manage the employee lifecycle, handle HR documentation, and be the primary point of contact for employee inquiries. Compliance with German employment law is crucial, as is maintaining the HRIS system. You will also assist with local policy creation, advise line managers, and manage recruitment. This role requires strong HR experience, fluency in German and English, and excellent communication skills. The position offers a competitive benefits package.

Requirements

• Previous experience working in HR or People team
• Fluent in both German and English
• Genuinely care about people and their employment experience
• Ability to take initiative, be autonomous and get stuff done
• A positive and solution focused approach to problem solving
• Ability to work well with ambiguity and turn ideas into practical processes and clear philosophies
• Emotional intelligence and the ability to treat difficult conversations and sensitive situations with care
• A sincere and professional approach, always being honest, ethical and fair
• Great communication skills – one of our key roles as people team is to build trust and deliver clear and consistent messaging to employees of all levels
• Empathy and Compassion: Cultivate a Human Heart by displaying empathy and compassion, fostering positive relationships with team members and customers alike
• Passion for Continuous Improvement: Embody a commitment to continuous improvement, actively seeking opportunities to learn and grow both personally and professionally
• Tenacious Problem-Solving: Exhibit tenacity in addressing challenges, embodying the value of "Be Tenacious" by persistently seeking solutions and overcoming obstacles

Responsibilities

• Manage all employee life-cycle processes including, onboarding, probation and offboarding
• Issue all employee documentation, including contracts and amendment letters
• Be the first point of contact for employees, providing day-to-day support for any queries or concerns they may have around pay, policies and process etc
• Ensuring we remain compliant with German employment law in our process and practices
• Maintain our HRIS, HiBob, ensuring our data, employees files and documentation are always up to date
• Ensure absence records and documentation are maintained and up to date
• Oversee the administration of local company benefits
• Help to create and maintain local People & Culture policies and processes, touching on all aspects on the employee journey
• Provide advice to line managers when needed
• Managing employment relations cases and processes
• Listen to employees, collecting their feedback on culture and processes, suggesting ways in which we can improve based on these
• Run monthly payroll
• Ensure hours (including overtime) are recorded correctly and reported to payroll
• Managing the recruitment process for warehouse operatives from end to end
• Adhoc office and health and safety administration

Benefits

• 28 days holiday + public holidays + plus a bonus day off for your birthday (Pro Rata)
• Flexible working options – hybrid working pattern
• Annual L&D Budget
• Employee referral bonus scheme
• Flexible working hours