Junior Marketplace Account Manager

Summary

Join Sastrify, a fast-growing software management company, as a Junior Marketplace Account Manager and contribute to the success of our AI-powered platform. You will advise prospects and customers on SaaS and cloud tools, manage marketplace renewals, build forecasts, collaborate with various teams, and analyze customer performance. This role offers a chance to make an immediate impact and grow quickly within a dynamic team. The ideal candidate possesses strong numerical skills and experience in customer-facing roles within the SaaS industry. Based in Germany or Spain, this fully remote position offers a competitive benefits package.

Requirements

• Have 1-3 years of proven work experience in customer-facing roles, including Account Management, Sales, Business Development, Customer Success, or in a similar one in the SaaS industry
• Have gained a university degree in the field of Business Administration, Economics, IT, Engineering, or in a similar discipline
• Be persistent, creative, and reliable - bring the motivation required to drive multiple business opportunities and projects in parallel to understand, connect, and delight our customers
• Be a self-motivated and proactive team player with innovative ideas to continuously improve the value that we deliver to our customers and our differentiation in the market
• Have outstanding oral and written ability in English
• Be comfortable working remotely (we don't have an office)
• Be based in Germany or Spain (we do not have an entity elsewhere)

Responsibilities

• Advise Sastrify’s prospects and customers on the leading and best-fit SaaS and Cloud tools available via the Sastrify Marketplace
• Lead the end-to-end Sastrify Marketplace renewal efforts, including protecting and expanding our existing Marketplace revenue
• Build and own your renewals forecast, including defining your strategy to win and achieve your forecast, highlighting roadblocks and support required, reporting progress regularly, etc
• Work closely with other Sastrify teams involved in Sastrify’s end-to-end customer journey, including customer-facing (Sales, Account Management, Procurement), internal (Customer Ops and Finance), as well as with our external partners
• Track and analyze the performance of Sastrify Marketplace customers to identify how our offerings and portfolio need to evolve, how can we improve our commercials and and the end-to-end customer experience, etc
• Recommend and lead initiatives to improve the Sastrify Marketplace

Preferred Qualifications

• Have proven experience running the end-to-end SaaS pre-sales, onboarding, and renewals
• Have proven work experience in the channel business, working in the intersection between SaaS vendors, resellers, and customers
• Be fluent in German
• Build strong technical and market expertise in high-growing SaaS market
• Be part of a driven team who is building a new SaaS Category of its own - play an active part in building the Sastrify Marketplace being one our strong differentiators in the SaaS procurement market

Benefits

• Have full responsibility from day one
• Work with our amazing international team
• Regular virtual and in-person team events
• 30 days of vacation
• Learning budget
• State-of-the-art equipment for your home office
• Mental health support via Nilo.health
• Fully remote (you can work from anywhere)