KOL Account Manager

Summary

Join ZigZag as a KOL Support Manager and play a pivotal role in ensuring seamless communication with Key Opinion Leaders (KOLs). You will gather project details, coordinate with the Web3 team, and optimize campaign execution. This role requires a solid understanding of the Web3 space, familiarity with crypto payments, and hands-on crypto experience. Responsibilities include managing KOL communication, handling financial information, negotiating budgets, coordinating client information, supporting campaigns, and collaborating with the Web3 team. Success in this position demands strong communication, organizational, and negotiation skills, along with attention to detail and proficiency in Google Suite and Telegram. The ideal candidate thrives in dynamic environments and is passionate about the intersection of technology and influencer marketing.

Requirements

• Familiarity with Google Suite, Telegram is essential
• Drive to contribute actively in a dynamic, high-growth environment
• Proven ability to manage ambiguity and adapt to changing circumstances
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• KOL Engagement: Track the number of KOLs engaged per campaign
• Accuracy of Payment Process: Ensure that all KOL payment details are accurate, minimizing errors and ensuring prompt and correct crypto payments
• Campaign Timeline Adherence: Monitor and report on campaign timelines, ensuring KOL deliverables are met on schedule
• Client Satisfaction : Maintain high levels of satisfaction with clients through effective communication and reliable KOL management
• Financial Efficiency: Ensure campaigns are run within the defined budget, optimizing spend and maximizing ROI
• You are someone with a deep understanding of the Web3 ecosystem, and you are highly familiar with crypto transactions and how KOLs function within this space
• You’re passionate about the intersection of technology and influencer marketing, and you’re comfortable working with decentralized technologies
• You enjoy building relationships and ensuring smooth communication between all parties involved, from KOLs to clients and internal teams
• You are detail-oriented and methodical, always ensuring that the fine details of KOL agreements, including payment logistics, are accurately handled
• You thrive in dynamic, fast-paced environments and are eager to contribute to the growth and success of our client
• Web3 Knowledge: Strong understanding of the Web3 landscape, including decentralized finance (DeFi), NFTs, and blockchain technology
• Cryptocurrency Experience: Daily use of or extensive experience with cryptocurrency, wallets, transactions, and how crypto payments are processed
• KOL Engagement: Experience working with influencers, understanding their role within marketing campaigns, and knowing how to manage contracts, negotiations, and deliverables
• Communication: Excellent verbal and written communication skills, capable of maintaining clear and professional communication with KOLs and clients
• Project Management: Ability to manage multiple tasks and campaigns simultaneously, ensuring deadlines are met and deliverables are accurate
• Negotiation Skills: Strong negotiation skills to secure favorable terms and rates with KOLs while adhering to campaign budgets
• Attention to Detail: High level of accuracy in handling financial transactions, KOL details, and campaign management
• Collaboration: Ability to work closely with Web3 teams, ensuring that all aspects of the campaign are aligned and executed smoothly
• Tech-Savviness: Comfortable using tools like Google Suite, Telegram, with an understanding of Web3 applications, wallets, and crypto platforms

Responsibilities

• Act as the primary point of contact for KOLs, ensuring clear and consistent communication throughout the project lifecycle
• Gather comprehensive details from KOLs regarding project requirements, timelines, and deliverables
• Communicate KOL feedback and requirements back to the internal team for alignment
• Facilitate the collection of financial details from KOLs, including wallet information for payments
• Ensure accuracy in financial transactions and resolve any issues promptly to maintain smooth operations
• Collaborate with the Web3 team to negotiate terms and rates with KOLs, aligning with campaign budgets and financial guidelines
• Work closely with clients to gather all necessary information missing from KOL interactions to ensure project completeness and success
• Support the Web3 team in managing campaign logistics and operational tasks to meet project deadlines and objectives effectively
• Partner closely with the Web3 team to ensure seamless integration of KOL strategies into overall project goals and initiatives