Kundensupport Specialist

Summary

Join HeavenHR, a leading provider of HR and payroll software solutions in Germany, as a Customer Support Specialist! We offer full-time and part-time positions, with the flexibility of 100% remote work. You will solve challenging problems while working with friendly clients, handling inquiries via phone, chat, and email. Prior HR experience is beneficial but not required. We're looking for motivated individuals ready to revolutionize the HR and payroll landscape. Enjoy a dynamic team, attractive compensation, and flexible working hours.

Requirements

• Proficient in German (written and spoken)
• Submit work certificates, high school diploma, and university degree (if applicable)

Responsibilities

• Handle customer inquiries via phone, chat, and email
• Support customers in using our HR and payroll solutions

Preferred Qualifications

• 2 to 3 years of professional experience in customer service
• Experience in the HR field

Benefits

• Exciting position in a dynamic company
• Opportunity to work with a revolutionary product and change the HR and payroll industry
• Collaboration with great customers and solving challenging problems
• A team of very experienced and talented colleagues who support each other
• The opportunity to work in a technology-driven environment
• Attractive compensation and flexible working hours
• 100% remote work