Lead Data Management Specialist

Summary

Join Experian as a Lead Data Management Specialist and become a Subject Matter Expert, supporting all Data Management processes. You will be the primary contact for team members and Data Furnishers, supporting operational processes related to data furnished to Experian. This role involves implementing data integrity initiatives by monitoring and analyzing consumer data and participating in related projects. Responsibilities include managing operational processes, providing technical expertise, fielding support calls, leading data integrity programs, developing project plans, analyzing data trends, and engaging with data furnishers. You will report to the Sr. Manager of Data Process Management. Experian offers a great compensation package, core benefits, and a flexible work environment.

Requirements

• 2+ years of experience in client support
• Basic agile project management experience in a SCRUM environment
• Effective communication skills in both written and oral/presentations
• Credit bureau data and financial industry knowledge
• Comfortable taking initiative, and eager to take on challenging projects
• Strong analytical skills

Responsibilities

• Manage operational processes including file receipt, ingestion, and data validation to ensure data integrity
• Provide technical subject matter expertise to the data management team and other groups within Experian
• Field support calls directly from data furnishers and other internal personnel
• Lead several data integrity monitoring programs
• Develop plans for project implementations
• Analyze trends, patterns, and inconsistencies in data and draw logical conclusions for improvement
• Lead conversations, internally and externally, addressing areas of opportunities as observed in data or process
• Engage with data furnishers, both written and verbally, while validating submitted data or completing project work
• Master industry regulations, standards, and business rules to include data validation and accuracy checks

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays