Revenue Cycle Management Lead

Summary

Join Grow Therapy as their RCM Lead and lead a team of 5-7 specialists to drive operational performance within the Revenue Cycle department. You will lead multiple functions throughout the revenue cycle, including insurance eligibility, claim billing, collections, payment posting, and patient billing. Responsibilities include owning multiple RCM operational functions and driving performance based on key KPIs, developing and executing strategies to improve KPIs, performing root cause analysis on operational performance issues, and developing recommendations for resolution. You will also own organizational design for your team, develop a hiring plan, and lead, develop, and performance manage your team. The role also involves leading special projects to improve processes and increase efficiency. The salary range is $90,844 - $106,000 USD.

Requirements

• 3+ years of experience as a supervisor of others in Healthcare organizations
• Leadership: Strong ability to lead a team, align on shared goals, drive performance, and develop team members as a whole and individually
• Operational Performance: Deep understanding of most important KPIs and ability to pull all available levers to improve performance most effectively
• Problem-Solving: Able to see the biggest pain points that are hindering operational performance and come up with corresponding solutions
• Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge
• Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement

Responsibilities

• Own multiple RCM operational functions and be responsible for driving performance based on key KPIs
• Develop and execute strategies to make significant gains against KPIs you’re responsible for
• Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve
• Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when
• Lead, develop, and performance manage a group of 5-7 specialists while monitoring engagement and retention
• Lead select special projects related to improving processes to increase efficiency and team outcomes

Preferred Qualifications

Preferred if experience with Revenue Cycle Operations specifically (billing healthcare claims, plan benefits, insurance operations)

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities