Lead DevOps Engineer

Summary

Join Mitratech, a team of technocrats building world-class products for Legal, Risk, Compliance, and HR functions. We are a globally dispersed team with a diverse and inclusive culture focused on individual excellence, learning, and fun. We offer a blend of entrepreneurial spirit and enterprise investment, allowing for rapid growth with leading-edge technologies. Mitratech serves 20,000 client companies globally, including 30% of the Fortune 500. We are seeking an experienced Lead DevOps Engineer with 10+ years of experience in designing, implementing, and scaling cloud-native infrastructure for SaaS platforms. This role requires expertise in AWS, Kubernetes, Terraform, and other DevOps tools, along with strong leadership and collaboration skills.

Requirements

• 10+ years of experience in DevOps, cloud architecture, and infrastructure management
• Extensive experience with Amazon Web Services (AWS), including EC2, S3, VPC, Lambda, RDS, ECS, EKS, IAM, and more
• Knowledge of VPC design, DNS, load balancing (ELB/ALB), and networking protocols in a cloud environment
• Strong hands-on experience with IaC tools like CloudFormation, AWS CDK/SDK, and Terraform
• Experience with CI/CD tools, pipeline automation and best practices
• Familiarity with supporting Windows and Linux operating systems
• Strong hands-on containerization experience (Kubernetes, Docker, ECS/EKS)
• Understanding of database systems (Transactional and/or NoSQL)
• Proficiency in scripting languages like Python, Shell, or Go, with a focus on automation and infrastructure-as-code principles
• Exposure to security scanning and vulnerability tools
• Experience with autoscaling and highly available architectures
• Experience with configuration management tools like Ansible, Chef, or Puppet
• Proficiency in monitoring and logging tools like AWS CloudWatch, Prometheus, Grafana, Splunk, DataDog or ELK stack
• Experience with source code management tools (GitHub, Bitbucket)
• Experience with serverless architectures and event-driven design patterns
• Familiarity with the AWS Well-Architected Framework
• Experience with multi-region architectures
• Experience with disaster recovery strategies and business continuity planning
• Experience implementing AWS security best practices and compliance with relevant regulatory standards (e.g., GDPR, HIPAA, SOC2)
• Familiarity with AWS cost optimization strategies like Reserved Instances and Spot Instances
• Bachelor’s degree in Computer Science, Engineering, or a related field

Responsibilities

• Lead standup meetings with the DevOps team(s) to review current projects and upcoming work
• Mentor and guide junior DevOps engineers, promoting a culture of knowledge sharing and continuous improvement
• Collaborate with developers, QA, and security teams to support product delivery
• Design, build, and manage scalable, secure, and highly available AWS cloud infrastructure
• Participate in architectural discussions, sprint planning, and strategic decision-making for infrastructure enhancements
• Document and diagram AWS infrastructure
• Participate in the Agile process with cross-functional development teams and contribute operational and systems expertise to the software development lifecycle
• Contribute to organization-wide processes and standards
• Develop and maintain Infrastructure as Code (IaC) using CloudFormation, AWS CDK/SDK, and Terraform
• Build and maintain CI/CD pipelines for automated testing, integration, and deployment using tools like Jenkins, GitLab CI, CircleCI, or AWS CodePipeline
• Oversee container orchestration (Kubernetes, ECS) and infrastructure for microservices-based applications, ensuring seamless scaling and zero-downtime deployments
• Configure monitoring, reporting, and alerting of production systems to ensure high availability and performance
• Troubleshoot and resolve issues in development, test, and production environments
• Act as an escalation point for production incidents and provide timely resolution through root cause analysis and postmortem reviews
• Optimize system performance, reliability, and security, including patching and secure operations
• Enforce security policies and best practices across environments, including IAM, secrets management (e.g., Vault, AWS Secrets Manager), vulnerability scanning, and compliance auditing
• Evaluate and implement new tools and practices to improve system reliability, developer velocity, and operational efficiency
• Maintain DevOps artifacts in git
• Develop serverless architectures using AWS services like Lambda, API Gateway, DynamoDB, and Step Functions
• Work with our AWS Technical Account Manager and solution architects to ensure we are getting the most out of our AWS resources
• Monitor cloud spend and implement cost-saving measures while maintaining performance
• Conduct AWS Well-Architected Framework reviews and implement best practices across operational excellence, security, reliability, performance, and cost optimization

Preferred Qualifications

A Master’s degree is a plus