Glassdoor is hiring a
Lead IT System Engineer

Summary

The job is for a Lead IT Systems Engineer at Glassdoor. The role involves maintaining and improving various IT infrastructure systems, managing operational initiatives, optimizing collaboration platforms, building cloud-based application infrastructure, partnering with Security Engineering to implement cloud security solutions, and more. The ideal candidate has experience in managing Okta, Google Workspace, Slack, Zoom, network technology and protocols, AWS technologies, Linux or Windows server OS's, client platform management tools, automation using scripting languages, configuration management, Active Directory, and Atlassian servers.

Requirements

• Experience in managing Okta, Google Workspace, Slack, Zoom, and other SaaS platforms
• Experience with network technology and protocols (TCP/IP, DHCP, DNS, BGP, IPsec, RADIUS). Experience with Palo Alto Networks, Meraki huge plus
• Experience with many different Amazon Web Service technologies such as AWS Systems Manager, GuardDuty, Workspaces, and AWS networking concepts like VPCs, Security groups, and Transit Gateways
• Expert in Linux or Windows server OS’s, working knowledge of both
• Extensive experience with client platform management tools Jamf and Intune
• Automation using scripting languages like Python or PowerShell
• Configuration management using platforms like Ansible, Chef, or Puppet
• Familiarity with Active Directory
• Experience managing Atlassian servers such as Jira or Confluence is a plus

Responsibilities

• Execute systems engineering activities on complex systems that solve complex problems, improve efficiency, or create an amazing experience for our employees
• Manage operational initiatives for Glassdoor’s network architecture and infrastructure
• Manage and Optimize Glassdoor’s collaboration and communication platforms, including Google Workspace, Slack, Zoom, and other SaaS platforms
• Build and manage cloud-based application and corporate IT service infrastructure
• Partner with Security Engineering to implement cloud security solutions (CASB)
• Build / implement and administer tools and automation to improve efficiency and reduce operational bottlenecks
• Work closely with the Information Security team to secure our environment and protect our brand
• Design comprehensive monitoring strategy for corporate infrastructure
• Support day-to-day operations for production services and participate in on-call rotations for security incident and outage response
• Act as a point of escalation for our support team and play a role in their technical development
• Assure the availability and uptime of corporate infrastructure systems

Benefits

• Base salary range*: $106,000 - $140,800
• *Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less
• Annual Bonus Target**: 10%. **Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews
• Generous Restricted Stock Units (RSU)
• ***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers
• Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents
• Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave. Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!
• Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year
• Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services