Lead Quality Assurance Engineer

Summary

Join Keypath as a Lead Quality Assurance Engineer and maintain, update automated tests for the team’s CI/CD pipeline, and conduct manual testing for larger releases. You will execute and improve test plans for Keypath’s technology platform, collaborating with subject matter experts across various departments. Ensure high-quality, scalable technology solutions, maximizing efficiency and optimizing the student experience. Responsibilities include developing and executing test plans, providing mentorship to QA team members, conducting root cause analysis, and acting as a key contact for web releases. The role requires 7+ years of hands-on experience in web or software QA, experience with SQL, API testing, and project management software. Keypath offers a hybrid work opportunity, internet allowance, paid mental health days, access to LinkedIn Learning, and various employee-led programs.

Requirements

• 7+ years hands-on experience in either web or software QA
• Previous experience providing project level mentorship and leadership to QA team members and consultants
• SQL – must be able to write / modify SQL queries
• Demonstrated experience developing and executing rigorous test plans
• Experience testing APIs using tools like Postman, SOAP UI, etc
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
• A solid understanding of how different devices and browsers impact testing
• Detailed and effective written communication skills for documenting the features tested and bugs found
• Experience with project management software (e.g., Azure Devops, JIRA)
• Comfortable performing hands-on test related activities
• Highly organized, detail oriented with the desire to learn more
• Experience debugging flow of data
• Ability to effectively write and execute both white box and black box test cases
• Familiarity with automated testing techniques and development

Responsibilities

• Work with the Product Management Team and Development Manager, to understand business needs and software requirements and develop both manual and automated test cases reflecting needs and requirements
• Provide mentorship and leadership and review and assign QA related tasks to QA team members and consultants
• Develop and execute detailed, comprehensive, well-structured test plans
• Apply industry best practices, develop new tools and processes to ensure quality goals are met
• Conduct root cause analysis of identified defects, providing sufficient details to understand, resolve and future-proof
• Act as key point of contact for all web releases
• Estimate, prioritize, plan and coordinate testing activities
• Diagnose defects and track them from discovery to resolution
• Maintain quality assurance documentation / wiki

Preferred Qualifications

• Experience with Selenium Web Driver or similar tooling
• Experience testing for accessibility
• CRM experience (e.g., Microsoft Dynamics, Salesforce)

Benefits

• Opportunity to work in office or hybrid
• All the necessary equipment for success
• Internet Allowance for remote work
• Paid Mental Health days for your well-being
• Access to LinkedIn Learning
• Learning Labs designed to promote L&D
• Toolkits for Digital Health and Mental Health support
• Employee led programs such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely