Lead Security Analyst

Summary

Join HackerRank as a Security Operations Engineer and play a vital role in ensuring the company's security and building customer trust. As the first point of contact for IT security inquiries, you will provide clear, timely responses to customers, building confidence in sharing their data. Responsibilities include managing security operations, maintaining compliance, and ensuring transparent communication. You will create a security roadmap, work with various teams to improve security posture, and handle customer-facing security support. This role directly supports HackerRank's success by strengthening security and customer confidence. The position is full-time and remote within the United States.

Requirements

• 5+ years of experience in information security, risk management, or security operations, with a focus on customer-facing security support
• Strong communication skills to engage confidently with customers, address security concerns, and build trust
• Hands-on experience with security frameworks such as ISO 27001, SOC 2, GDPR, and NIST compliance
• Proficiency in security operations including monitoring, incident response, and vulnerability management
• Ability to balance security and business needs, ensuring protection without slowing down product development or operations
• Experience in automation and process improvement to streamline security workflows and reduce overhead

Responsibilities

• Continuously monitor security tools and logs to identify potential threats
• Investigate alerts and coordinate with engineering or DevOps teams for incident response
• Serve as the first point of contact for responding to security-related customer queries or tickets (e.g., data handling, compliance, vulnerabilities)
• Participate in security review calls with customers and prospects to provide reassurance about HackerRank’s security posture
• Fill out IT security questionnaires from customers in a timely and accurate manner
• Be available to answer customer follow-ups regarding security concerns
• Draft and update the security policies (e.g., password management, BYOD, vendor risk assessments)
• Help maintain compliance with security standards (e.g., ISO 27001, SOC 2, GDPR) and gather necessary evidence during audits
• Conduct or coordinate vulnerability scans and penetration testing
• Work closely with product teams to ensure timely patching and remediation of critical vulnerabilities
• Conduct training sessions and internal communications to educate staff on phishing, social engineering, and other security best practices
• Act as the first line of investigation for potential security incidents across the company
• Escalate complex or severe security issues to the CTO/CISO as needed

Preferred Qualifications

• Relevant certifications (nice to have) such as CISSP, CISM, or Security+ to demonstrate industry expertise
• Experience in managing IT Operations,tool and procurement

Benefits

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, etc)
• Flexible paid time off and paid leave for new parents
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options, flexible work hours, and time off
• Quarterly performance incentives
• Equity (stock options)
• Medical, dental, vision, life insurance, travel insurance
• Monthly work-from-home stipend
• Learning and development reimbursements
• Flexible remote-first work culture
• 401(K)
• Flexible time off
• Generous parental leave